Blogs
Microsoft 365 Copilot Business: SMB offers and opportunities.
From July 1, Microsoft's new SMB Copilot pricing creates a bigger partner opportunity. Here's what's changed and how to turn it into more sales.
Data growth is explosive. That is no great secret and certainly nothing new. Yet, as our Future of Operations study reveals, SMBs across the APAC region are investing in AI and analytics to unlock the full value of their data.
As data volume and value grows, the more critical it becomes to protect against associated cybersecurity threats, operational disruptions and punitive regulatory actions.
Although commonly associated with data backup and recovery, the very definition of Data Protection is changing as the rapid uptake of AI and an accelerated shift to hybrid cloud architectures expand the threat surface.
Cybersecurity and continuity are converging in platforms and in practice, and this has implications for how partners approach Data Protection strategies, solutions and services.
Our new Data Protection Playbook series is designed with this in mind.
In this post, I’ll explain why partners need new playbooks, and where you can get them.
From the café owner storing loyalty program details in the cloud, to the regional accounting firm managing thousands of client tax records, data is the lifeblood of a business’ ability to grow and innovate.
Data feeds essential business applications driving everything from finance and payroll to inventory management and marketing. Continuous availability of data underpins business survival in the digital world. In addition, well-structured, good quality data is essential to AI initiatives that can give businesses a competitive edge.
The reality is that every SMB is sitting on more data than they think, and more risk than they may realise. Whilst not all data may be thought of as valuable enough to protect, every byte can represent the missing piece of a puzzle that solves a problem for the business, or that unlocks a new attack vector for a malicious third party.
The inherent value of business data is what makes it the #1 target for cybercriminals. From ransomware that halts operations to accidental (or intentional) leaks that invite fines and create reputational damage, the threats are multiplying.
Too many SMBs remain unaware and exposed, vulnerable to the wrong click, a long data access outage, or an unanswerable question from a regulator.
Some SMBs already know they need help, although too often this realisation comes after a ransomware scare, a failed restore test, or a near miss with a compliance audit.
As Artificial Intelligence enters the mainstream, it has shone a harsh light on the lag and gaps in SMB data strategies, from infrastructure and architecture, security and continuity, through to management, compliance and governance.
Today, data is both a catalyst for growth and innovation, and a significant inhibitor to the uptake of emerging technologies that are needed to drive those outcomes.
As a result, SMBs are shifting gears and prioritising investments that enable both better use and better protection of their data assets.
This is evident in the data from Crayon’s Future of Operations study which shows the solutions they will adopt to support their business strategies:
All of this signals a growing need, and that data protection should be on the agenda for your next customer meeting, (if it’s not already).
The data shows that many SMBs are already moving to address gaps between their cybersecurity and continuity platforms and processes.
For partners, this presents a prime opportunity to position Data Protection plays that encompass both.
Crayon’s Data Protection Playbook series is designed to help you take these conversations to market, quickly and confidently.
Spanning four stages of customer and partner maturity, the Data Protection Playbook series guides partners through the customer maturity lifecycle, from the fundamentals of secure backup and recovery to orchestrated, AI-driven assurance.
Establishing reliable backups, secure storage and foundational governance.
Reducing tool sprawl, hardening the environment with immutability, and introducing automation to drive efficiencies, remove complexity and reduce compliance burden.
Advancing automation into use of AI-driven solutions that link protection, performance and cost control.
Creating closed-loop, self-healing systems of data protection that deliver continuous, certifiable assurance.
Each Playbook tracks how your scope as a partner expands across the customer maturity lifecycle, providing practical approaches you can use to steer the conversation over time.
Download the first Data Protection Playbook: Pre-Adoption and Exploration today!

Blogs
From July 1, Microsoft's new SMB Copilot pricing creates a bigger partner opportunity. Here's what's changed and how to turn it into more sales.
Blogs
Does the investment in Security SPD attainment stack up against the potential for partners to make a strong commercial return? Michael Brooke explores the economics in the last in this three-part series.
Blogs
In the second article in our Security SPD series, Michael Brooke offers tips to help partners gain the insight track from start to finish.
Blogs
In the first of a 3-part series, Michael Brooke explains why the buying signals from the market make Security SPD attainment worth a close look for partners.
Press Release
Crayon’s Mathew Howard named in 2026 CRN Australia Channel Chiefs list for driving partner success, innovation, and growth in ANZ IT channels.
Blogs
Learn how Microsoft’s strategic Copilot for All framework combines with Crayon’s inhouse AI expertise to drive practice development and revenue growth for partners.
On Demand Webinars
Watch the on‑demand webinar on turning data risk into revenue. Learn how partners use data protection maturity models to drive recurring revenue and customer trust.
On Demand Webinars
Join our team for a business and technical deep dive into the Microsoft Security SPD and why attaining it is great for business.
Business
AvePoint Partner onboarding content packs are now available from Crayon to help fast track confidence and success for your team.
On Demand Webinars
Our latest On-Demand webinar provides a practical, execution focused walk through the full Copilot partner journey, from early adoption to advanced scenarios.
Blogs
Fragmented data protection systems and processes create compliance proof-gaps for SMB customers. Scott Hagenus, Director, Cybersecurity here at Crayon explains.
Insights
Data Protection priorities are shifting for SMBs. Ramp up your ability to respond with curated insights, articles and resources to help you guide every customer conversation with confidence.
Insights
All the latest insights, articles and resources on M365 Copilot, curated into one place.
Guides and eBooks
The Microsoft Fabric Partner Guide curates our recent articles, videos and resources to accelerate Crayon partner learning.
Insights
SMB customers are storing greater volumes of sensitive data in more places than ever. Secure backup and recovery practices are essential to how they protect it.
Insights
Copilot readiness amongst SMBs in APAC is moving from curiosity to consideration, and increasingly, to action. We look at the data on SMB business and IT objectives, how Copilot aligns and the emerging opportunities for partners.
Insights
Insider risk is a subtle and continuous challenge for SMB customers. Turn it into a manageable and quantifiable aspect of their Data Protection strategy.
Blogs
From rethinking backup to governance frameworks and behavioural analytics, what's involved in building a complete Data Protection strategy for SMB customers?
Insights
In part three of our six-part vlog series, Dr. Joseph Sweeney maps out the service and solution opportunities for partners when preparing SMB customers for Copilot adoption.
On Demand Webinars
Explore the business-critical priorities pushing SMBs to invest in cybersecurity and data privacy, with 76% rating it a top concern for 2025.
Insights
Deliver data-driven value with Power BI and harness the growing SMB customer demand for data analytics and visualisation.
Business
Find out why Veeam Immutable Backup is a solution fit for responding to increased demand for optimised security in backup and recovery data.
News
Explore how Malaysian businesses can navigate data residency challenges and capitalise on new opportunities with Microsoft's local data centre. Discover solutions to strengthen compliance, security, and performance.
Blogs
Explore how Crayon gets partners and their customers on the road to data-led innovation and growth.
Blogs
To plan the ultimate Data Value party for your customers, you need to set data free to mingle!
Guides and eBooks
Mission essentials for winning data protection business in education, healthcare, retail and manufacturing.

Connect Data Protection to strategic objectives via this Whitepaper

What are the most critical business objectives and solution adoption priorities for SMBs in our region? Download the latest Forrester study to find out!

Our APAC channel business is now part of a global organisation. That means there is a whole new world of value on offer for our partners. We can help you to tap into all of it.