Access4

Access4 is a channel only communication technology provider that allows partners to sell, provision and support carrier-grade cloud voice and Unified Communications (UC) products to their customer base. These cloud products are built off Cisco’s BroadWorks platform and provide reliable and industry-leading services for the global market.

Access4 has built a unique proposition by integrating BroadWorks into the Microsoft Teams environment and providing direct routing. Its solution also allows the same direct in dial (DiD) number to be present on both a BroadWorks registration and an MS Teams user.

As Access4 is sold via the channel only, partners are assured of a non-competitive partner that will help secure new business and open up additional revenue streams.

Access4 believe that Managed Service Providers (MSPs) are better suited to selling unified communications to businesses than the big telcos – but getting into the market requires an astronomical financial and technical investment.

Access4’s platform and partner program removes these barriers and enables MSPs to start selling unified communications at speed.

By becoming an Access4 partner, an MSP receives the following from day one:

• A marketplace for unified communications products and integrations.
• A self-service, automated provisioning, and invoicing platform.
• Sales enablement, marketing, learning and development, and tier 2 + 3 technical support.
• Multi-carrier fast porting and carrier-grade infrastructure.

Access4’s channel unified communication ecosystem is built on top of BroadSoft that brings together solutions from different vendors and allow partners to manage them through one simple to use platform: SASBOSS which is also integrated with the tools MSPs are using, including Xero, Salesforce, and Connectwise.

SASBOSS is Access4’s one-stop, singular platform to provision, manage and invoice customers. With an intuitive interface, clever tools and features, there is no need for technical experts as anyone in the business can manage unified communications sales.

SASBOSS offers the following benefits:

1. Product management and billing: SASBOSS eliminates revenue leaks by combining all your cloud voice and collaboration solutions into one. It’s a marketplace for unified communications products and integrations, with the flexibility to provision, manage, support and invoice customers all in one click.
2. Porting and simplified scaling: With SASBOSS, scaling solutions are self-serve and Access4’s designated team manage porting for partners, so switching services is simple, seamless and fast. This means resellers can offer quick scaling when customers are experiencing high growth and then simply reduce services when those needs disappear – customers only pay for what they need.
3. Reporting and live insights at a glance: SASBOSS provides simple dashboard reporting and real-time insights to help partners measure business growth and facilitate data-driven decision making.
4. Regularly release innovations to secure, protect and increase efficiencies in partners’ businesses: This means offering enterprise-level infrastructure and business resiliencies and implementing preventative measures to eliminate toll fraud.

Adding unified communications with Access4 allows Crayon partners to upsell licenses, devices, voice and data on top of their current Office/M365 licenses. It also adds greater value to your customer when offering both Office/Microsoft 365 managed services and voice services.

The next question is why partners should partner with Access4 instead of building their own voice solution, which is summarised in the table below:

Access4 solution works for customers of different sizes, whether they have 1 – 1000 seats

• Access4 will partners for the first few opportunities before they build their own capabilities
• Enterprise discount and pre-sales support for customers with >= 100 seats.

Access4 offers unified collaboration solutions on a product that the customer is already using ie Microsoft Teams.