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Home / Services / Managed Services

Managed Cloud Services

Empowering ISV and SaaS companies to optimise, secure and innovate software application environments.

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Cloud services for accelerated growth and scale

Cloud services for accelerated growth and scale

Crayon’s Managed Services for ISVs and SaaS companies make cloud environments, platforms and applications run smoothly, so you can focus on developing great products and delivering excellent customer experience.  

Working with Crayon offers more than access to technical expertise.  It provides confidence you’re backed by a service provider with a deep understanding of ISV and SaaS business models and needs. 

We understand the pressure and how to relieve it in ways that support your ability to scale and meet growth objectives. 

You’ll work with a highly experienced team of technology strategists, cloud architects, engineers, DevOps professionals, and experts in security, data and AI. Together, we’ll identify where technology and services can align to drive increased value into your business.

We understand the pain
Rock solid reasons to choose Crayon

We understand the pain

 

We shift focus from platform to product

Service benefits

Service benefits

Reduce risk

  • Robust governance 
  • Improve security posture 
  • Avoid application issues and consistently meet SLAs 
  • Best-in-class, worldwide support coverage 

Strengthen your team

  • Support on demand 
  • Empower development, CI/CD and DevOps  
  • Focus your internal resources on shipping new features 

Maximise GP

  • Control cloud costs 
  • Optimise licensing and infrastructure overheads
  • Drive growth initiatives like enterprise co-selling and vendor marketplace entry 

Increase efficiency and innovation

  • Clear backlogs and keep tech debt to a minimum 
  • Automate corrective action, waste detection processes and ticketing system interrogation 
  • Ensure optimised behaviour across security, performance, availability and cost

It’s important to have a trusted expert partner like Crayon to help discuss new ideas and innovation. They've been a highly professional technical and business partner.

Jürgen Schmidtlein, Head of IT, MID
What we do

What we do

Cloud Migration

Migrate your workloads to the cloud for a technology stack geared to support consistent, scalable and resilient service delivery.

Cloud Operations

Automate environment builds, manage the deployment pipeline and move confidently to optimal models for software deployment that fill the gap between Ops and Dev.

Security

Enhance your security posture with Crayon and support secure DevOps best practice. Identify gaps, manage risks, and receive regular updates, ensuring continuous improvement and protection for your business, your products and your customers. 

Data and AI

Gain competitive edge with data-driven solutions, scalable data platforms, AI and IoT. Work with Crayon to develop and deploy scalable AI-powered solutions for generating continuous business value.

FinOps

Improve visibility and control of IT and cloud spend. Make informed decisions about your licensing, cloud and IT environment, and explore options to reduce the cost to serve of your product offering.

GTM Strategies

Service roadmaps that accelerate your ability to be published and optimised on vendor marketplaces, working hand in hand through our ISV Innovation Hub program.

What differentiates Crayon is I feel like they’re working with us, not for us. We can have open, constructive, honest conversations, and they’ve become an integral part of our strategic decision making.

Judge Grifkins, Technology Lead, TSB Bank
Advanced Cloud Competencies

Advanced Cloud Competencies

Crayon has attained Premier Tier partnership status with the majority of hyperscale cloud providers. Our status levels recognise that Crayon is among the most experienced and recognised vendor partners, globally.

Working with us as a Premier Tier partner helps you move even faster than working with Cloud providers direct. We have deep technical expertise and can complete projects that vendor-side engineers can often only advise on.  

As a Premier Tier partner, we also have access to exclusive funding programs, and can help our ISV and SaaS partners navigate where and how to qualify.

Additional Service Offerings

Additional Service Offerings

VMware Managed Services

Availability of your VMware platform is critical. We’ll ensure it with disciplined, proactive management and monitoring.

 

Whether you’re delivering on-premises, in the cloud or a hybrid strategy, your on-premises investment still needs diligent management and prompt action to prevent outages.   

Crayon’s VMware Services has thousands of VMware guests under management across the APAC region. Leveraging our expertise ensures the stability and performance of your VMware platforms, so you can stay focused on your business, your products and your customers.

Key Benefits:

  • 24×7 access to highly certified VMware technical expertise.
  • Monitoring and trend analysis to detect and prevent sub-optimal events early.
  • Optimised performance and 100% uptime (excluding network and power outages).
  • Detailed monthly reporting management for visibility and preventative measures.
  • Project-specific maintenance.

Maximise your VMware platform’s availability and performance. Contact us to discover how Crayon’s VMware proactive managed services can empower your business.

Commvault Managed Services

Left unchecked, data sprawl can create vulnerabilities and risks. Safeguard your critical data and ensure uninterrupted business operations with Crayon’s Managed Services for Commvault.

 

Tap into our team’s in-depth knowledge of managing Commvault infrastructure, delivering consistently high success rates across 50,000+ backups monthly.  

Our experts proactively identify and resolve data issues, preventing disruptions before they occur. Gain peace of mind that your critical data is protected in line with business requirements and can be restored when needed.

 

Key Benefits:

  • Enhanced data protection, integrity, and availability.
  • Constant optimisation of your Commvault platform.
  • Efficient utilisation of internal resources.
  • Improved reliability and performance with back up success rates exceeding 99% monthly.
  • Reduced costs and fixed pricing.
  • Maintain and improve your IT operations reputation and organisational sustainability.

Discover how to enhance business resilience and fortify your data protection strategy. Contact us today for a consultation. 

Our services and innovation help startups and software companies modernise their IT infrastructure to the cloud, allowing them to focus on their core business.

Melissa Mulholland, CEO, Crayon

Whanau Tahi scales for explosive demand, with Crayon

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Register your details to book a time to speak to one of our experts on how Crayon Services can help you.

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2024 Microsoft Partner of the Year Award - Business Transformation (Copilot)

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FY23 MS Channel Growth Partner (Malaysia)

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