Blogs
Microsoft 365 Copilot Business: SMB offers and opportunities.
From July 1, Microsoft's new SMB Copilot pricing creates a bigger partner opportunity. Here's what's changed and how to turn it into more sales.
The Value of White Label Helpdesk Services
Reliable support helpdesk services are often a minimum expectation for business customers. Doing it well can be a great competitive advantage.
But juggling technical resources across break-fix support calls and projects that drive billable hours can be a real challenge for some partners.
What if you could hand helpdesk service delivery over to a trusted partner to run?
You can, with Crayon’s Support as a Service helpdesk offering!
Watch our latest webinar to hear from partners that have engaged our white label Support as a Service offering with great success.
You’ll learn:
– How our mature ITSM platform and processes provides multichannel support to your customers
– Why our white label service reduces admin overheads, drives increased service revenue and overcomes resourcing challenges
– What options are available to expand helpdesk support across multiple time zones and languages
– How improved helpdesk reporting data can identify changing needs and new opportunities in your customer base
This webinar is a must-view for any partner seeking proven ways to reduce service overheads and increase billable hours, without compromising on excellent customer helpdesk standards.
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CRN Channel Chiefs Australia 2026
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AvePoint Partner onboarding content
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Copilot Partners: Unlock your opportunities
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Guides and eBooks
The Microsoft Fabric Partner Guide
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Case Studies
Automation Sets Fast Growth Foundations for Concrete Experts
Consolidating and optimising software licensing overheads into a customised work order management system.
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When R&S Grating had to quickly address difficult operating conditions created by the global pandemic, Ricoh Australia brought Crayon’s channel services team to the table to co-deliver a Cloud ERP solution.
MSPs and CSPs
ONGC secures critical national program for Ability First
Discover how Crayon's partner ONGC helped Ability First to secure its mission to transition young people with disabilities out of unsuitable care settings.
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OPC secures happiness at Ronald McDonald House
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humanIT delivers digital transformation for WEstjustice
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ECLEVA solution for non-profit delivers productivity dividend
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Whanau Tahi scales for explosive demand, with Crayon
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Codux billable hours up 25% with Crayon Support-as-a-Service
Related
Featured
Blogs
Microsoft 365 Copilot Business: SMB offers and opportunities.
From July 1, Microsoft's new SMB Copilot pricing creates a bigger partner opportunity. Here's what's changed and how to turn it into more sales.
Featured
Blogs
Security SPD Business Case
Does the investment in Security SPD attainment stack up against the potential for partners to make a strong commercial return? Michael Brooke explores the economics in the last in this three-part series.
Featured
Blogs
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In the second article in our Security SPD series, Michael Brooke offers tips to help partners gain the insight track from start to finish.
Featured
Blogs
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In the first of a 3-part series, Michael Brooke explains why the buying signals from the market make Security SPD attainment worth a close look for partners.
Featured
Press Release
CRN Channel Chiefs Australia 2026
Crayon’s Mathew Howard named in 2026 CRN Australia Channel Chiefs list for driving partner success, innovation, and growth in ANZ IT channels.
Featured
Blogs
Copilot for All
Learn how Microsoft’s strategic Copilot for All framework combines with Crayon’s inhouse AI expertise to drive practice development and revenue growth for partners.
Featured
On Demand Webinars
Data Protection Webinar
Watch the on‑demand webinar on turning data risk into revenue. Learn how partners use data protection maturity models to drive recurring revenue and customer trust.
Featured
On Demand Webinars
Accelerate Your Security Practice with Microsoft SPD
Join our team for a business and technical deep dive into the Microsoft Security SPD and why attaining it is great for business.
Business
AvePoint Partner onboarding content
AvePoint Partner onboarding content packs are now available from Crayon to help fast track confidence and success for your team.
On Demand Webinars
Copilot Partners: Unlock your opportunities
Our latest On-Demand webinar provides a practical, execution focused walk through the full Copilot partner journey, from early adoption to advanced scenarios.
Blogs
Proving Data Protection Compliance
Fragmented data protection systems and processes create compliance proof-gaps for SMB customers. Scott Hagenus, Director, Cybersecurity here at Crayon explains.
Featured
Insights
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Data Protection priorities are shifting for SMBs. Ramp up your ability to respond with curated insights, articles and resources to help you guide every customer conversation with confidence.
Featured
Insights
M365 Copilot Hub
All the latest insights, articles and resources on M365 Copilot, curated into one place.
Guides and eBooks
The Microsoft Fabric Partner Guide
The Microsoft Fabric Partner Guide curates our recent articles, videos and resources to accelerate Crayon partner learning.
Case Studies
Online 3 transforms Gutter-vac franchise operations with Power Platform
Online 3’s exceptional customer-centric service standards resulted in a deep transformational initiative that has set Gutter-Vac up for sustained growth and success, long into the future.
MSPs and CSPs
R&S Grating transforms with Cloud ERP expertise from Ricoh Australia and Crayon
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MSPs and CSPs
ONGC secures critical national program for Ability First
Discover how Crayon's partner ONGC helped Ability First to secure its mission to transition young people with disabilities out of unsuitable care settings.
MSPs and CSPs
OPC secures happiness at Ronald McDonald House
Crayon's partner, OPC worked with Ronald McDonald House to reduce its cybersecurity risk and focus internal teams on delivering happiness to seriously ill kids.
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humanIT delivers digital transformation for WEstjustice
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