Blogs
Attaining a Security SPD
In the second article in our Security SPD series, Michael Brooke offers tips to help partners gain the insight track from start to finish.
HumanIT, a Crayon partner was engaged by WEstjustice, a community legal centre dedicated to serving marginalised groups in Melbourne’s western suburbs. Their core business focus revolves around addressing issues related to economic injustice, gender-based violence, and cultural diversity. By providing legal information, education, and services, WEstjustice strives to promote human rights and equality within the community.
Outdated systems caused inefficiencies in various aspects of their operations made it difficult for staff to access information when working remotely. There was no way to create integrated, or automated workflows, which resulted in high levels of duplicate effort and data. The heavy reliance on manual processes reduced productivity and sapped the time available for staff to focus on providing effective legal representation.
Recognising the importance of modernisation to better support their mission, the organisation sought a comprehensive digital transformation to streamline operations and empower their staff.
WEstjustice selected humanIT to deliver an all-encompassing solution aimed at driving digital transformation across the organisation. The solution would leverage the Microsoft cloud to deliver integrated communications and collaboration applications, document management and a greatly improved cybersecurity posture.
Crayon supported humanIT to access preferred pricing on solution licenses, via its Tech For Good program, and provided ongoing technical advisory throughout the solution implementation phase.
As a direct result of these enhancements, WEstjustice has experienced a remarkable 30% reduction in administrative overhead, allowing resources to be reallocated towards critical client-facing initiatives.
The time required for processing and managing cases has been halved, enabling the legal team to effectively double their caseload and provide essential support to a broader range of individuals.
This has translated into a 20% increase in overall client satisfaction and a notable 15% rise in successful case resolutions.
Community programs and events connecting you to a network of opportunities for shared success.

Blogs
In the second article in our Security SPD series, Michael Brooke offers tips to help partners gain the insight track from start to finish.
Blogs
In the first of a 3-part series, Michael Brooke explains why the buying signals from the market make Security SPD attainment worth a close look for partners.
Training
The sun is setting on Microsoft Project Online, with Microsoft announcing it will be fully retired on September 30, 2026. Get the need-to-know information to plan for this change and position alternatives with your customers.
Press Release
Crayon wins 2026 Nitro APAC Reseller of the Year, with team leaders honoured for supporting partners and accelerating digital document adoption.
Press Release
Crayon's Warren Nolan and Harith Ramotheram have earned recognition in the 2026 CRN Asia Channel Leaders list for driving partner growth and innovation in our region.
Blogs
Learn how Microsoft’s strategic Copilot for All framework combines with Crayon’s inhouse AI expertise to drive practice development and revenue growth for partners.
On Demand Webinars
Watch the on‑demand webinar on turning data risk into revenue. Learn how partners use data protection maturity models to drive recurring revenue and customer trust.
On Demand Webinars
Join our team for a business and technical deep dive into the Microsoft Security SPD and why attaining it is great for business.
Business
AvePoint Partner onboarding content packs are now available from Crayon to help fast track confidence and success for your team.
On Demand Webinars
Our latest On-Demand webinar provides a practical, execution focused walk through the full Copilot partner journey, from early adoption to advanced scenarios.
Training
In our latest webinar, our in-house Modern Work experts Jye Wong and Ksenia Turner will run you through a practical refresher on Solution Partner Designations; what they are, why they matter and how to get started.
Guides and eBooks
As SMBs mature in the Data Protection lifecycle, they need help to optimise spend, reduce the compliance burden and ensure results align to business objectives. The third installment of our Data Protection Playbook series provides practical guidance for partners on how to address emerging pressure and connect ongoing investment to measurable business value.
Training
Copilot Agents: what are they and how do they differ from AI assistants and chatbots? Our in-house Copilot expert Ksenia Turner explains the use cases and service opportunities for partners.
Blogs
Fragmented data protection systems and processes create compliance proof-gaps for SMB customers. Scott Hagenus, Director, Cybersecurity here at Crayon explains.
Guides and eBooks
How can partners help their SMB customers to move from silos of security and continuity to a more cohesive, measurable and insurable data protection framework? The second edition in our Data Protection Playbook series maps out their journey, and yours.
Blogs
As cybersecurity and continuity converge in platforms and in practice, partners need new playbooks to address modern Data Protection standards. Our in-house cybersecurity pre-sales lead, Michael Brooke explains why.
Insights
Data Protection priorities are shifting for SMBs. Ramp up your ability to respond with curated insights, articles and resources to help you guide every customer conversation with confidence.
Insights
All the latest insights, articles and resources on M365 Copilot, curated into one place.
Partner Spotlight
Bigfish Technology saved AU$20,000 on its annual Microsoft licensing after one call with Crayon and has since built a strong partnership that enabled Bigfish to get access to Crayon’s expertise and vendor ecosystem.
Blogs
From rethinking backup to governance frameworks and behavioural analytics, what's involved in building a complete Data Protection strategy for SMB customers?
Insights
We explore the evolution of Microsoft's channel strategy over the past ten years, and what can be learned by viewing it through a Value Cycle lens.
Guides and eBooks
The Microsoft Fabric Partner Guide curates our recent articles, videos and resources to accelerate Crayon partner learning.
Insights
A recent study of small to medium sized businesses (SMBs) across the Asia Pacific region signals a sweet spot for partners that can connect Cloud ERP, Business Process Automation and AI.
Case Studies
Consolidating and optimising software licensing overheads into a customised work order management system.
Case Studies
Online 3’s exceptional customer-centric service standards resulted in a deep transformational initiative that has set Gutter-Vac up for sustained growth and success, long into the future.
MSPs and CSPs
When R&S Grating had to quickly address difficult operating conditions created by the global pandemic, Ricoh Australia brought Crayon’s channel services team to the table to co-deliver a Cloud ERP solution.
MSPs and CSPs
Discover how Crayon's partner ONGC helped Ability First to secure its mission to transition young people with disabilities out of unsuitable care settings.
MSPs and CSPs
Crayon's partner, OPC worked with Ronald McDonald House to reduce its cybersecurity risk and focus internal teams on delivering happiness to seriously ill kids.

Connect Data Protection to strategic objectives via this Whitepaper

What are the most critical business objectives and solution adoption priorities for SMBs in our region? Download the latest Forrester study to find out!

Our APAC channel business is now part of a global organisation. That means there is a whole new world of value on offer for our partners. We can help you to tap into all of it.