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SPLA Compliance: why it matters more than ever
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The Value of White Label Helpdesk Services
Reliable support helpdesk services are often a minimum expectation for business customers. Doing it well can be a great competitive advantage.
But juggling technical resources across break-fix support calls and projects that drive billable hours can be a real challenge for some partners.
What if you could hand helpdesk service delivery over to a trusted partner to run?
You can, with Crayon’s Support as a Service helpdesk offering!
Watch our latest webinar to hear from partners that have engaged our white label Support as a Service offering with great success.
You’ll learn:
– How our mature ITSM platform and processes provides multichannel support to your customers
– Why our white label service reduces admin overheads, drives increased service revenue and overcomes resourcing challenges
– What options are available to expand helpdesk support across multiple time zones and languages
– How improved helpdesk reporting data can identify changing needs and new opportunities in your customer base
This webinar is a must-view for any partner seeking proven ways to reduce service overheads and increase billable hours, without compromising on excellent customer helpdesk standards.
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