Visit the crayon.com enterprise site | Crayon is becoming SoftwareOne - Read more
Crayon Channel APAC
  • CommunityConnecting partners to even greater value.
    • Partner Value
    • Tech For Good Program
    • ISV Innovation Hub
    • Partner Connections Program
    • Partner Advisory Committee
    • Community Events
  • ServicesLeverage Crayon’s expertise to expand your service catalogue and create new revenue streams.
    • Security Services
    • Cloud Migration
    • ERP Implementation
    • Managed Services
    • Support as a Service
    • Cloud Cost Optimisation
    • Application Control Solutions & Services (Allowlisting)
  • Enablement
  • VendorsWith a vendor-agnostic approach, we are committed to ensuring our partners have access to the latest industry-leading solutions that solve real business challenges.
    • Access4
    • Acronis
    • Airlock Digital
    • Alibaba
    • Automox
    • AvePoint
    • Backup365
    • ConnectWise
    • ContraForce
    • CoreView
    • Cytrack
    • Delinea
    • DNSFilter
    • Docusign
    • ESET
    • Google
    • Hornetsecurity
    • invicti
    • Lark
    • Layer 8 Security
    • Microsoft
    • Nerdio
    • Netwrix
    • NinjaOne
    • Octopus Cloud
    • Probax
    • Runecast
    • Senserva
    • SigniFlow
    • SmartEncrypt
    • SMX
    • Swoosh.Cloud
    • Trend Micro
    • usecure
    • Veeam
    • VIPRE
    • Virtuozzo
    • VMware by Broadcom
    • Wasabi
    • Zimbra
    • ZIRILIO
    • Zoom
  • Platforms
  • About CrayonCrayon helps its partners, and their customers, build the commercial and technical foundation for a successful and secure cloud-first, digital transformation journey.
    • SoftwareOne and Crayon
    • Careers
    • Contact us
    • APAC Leadership
    • Visit Crayon Japan
  • Become a Partner
  • Partner Login

Search

Become a Partner Partner Login
  • CommunityConnecting partners to even greater value.
    • Partner Value
    • Tech For Good Program
    • ISV Innovation Hub
    • Partner Connections Program
    • Partner Advisory Committee
    • Community Events
  • ServicesLeverage Crayon’s expertise to expand your service catalogue and create new revenue streams.
    • Security Services
    • Cloud Migration
    • ERP Implementation
    • Managed Services
    • Support as a Service
    • Cloud Cost Optimisation
    • Application Control Solutions & Services (Allowlisting)
  • Enablement
  • VendorsWith a vendor-agnostic approach, we are committed to ensuring our partners have access to the latest industry-leading solutions that solve real business challenges.
    • Access4
    • Acronis
    • Airlock Digital
    • Alibaba
    • Automox
    • AvePoint
    • Backup365
    • ConnectWise
    • ContraForce
    • CoreView
    • Cytrack
    • Delinea
    • DNSFilter
    • Docusign
    • ESET
    • Google
    • Hornetsecurity
    • invicti
    • Lark
    • Layer 8 Security
    • Microsoft
    • Nerdio
    • Netwrix
    • NinjaOne
    • Octopus Cloud
    • Probax
    • Runecast
    • Senserva
    • SigniFlow
    • SmartEncrypt
    • SMX
    • Swoosh.Cloud
    • Trend Micro
    • usecure
    • Veeam
    • VIPRE
    • Virtuozzo
    • VMware by Broadcom
    • Wasabi
    • Zimbra
    • ZIRILIO
    • Zoom
  • Platforms
  • About CrayonCrayon helps its partners, and their customers, build the commercial and technical foundation for a successful and secure cloud-first, digital transformation journey.
    • SoftwareOne and Crayon
    • Careers
    • Contact us
    • APAC Leadership
    • Visit Crayon Japan
  • Become a Partner
  • Partner Login
Crayon Channel APAC

Search

Home / Enablement Hub / Events and Webinars / On Demand Webinars / Changes to Microsoft CSP Extended Service Terms

Changes to Microsoft CSP Extended Service Terms

15th April 2026

Microsoft is changing how expired CSP subscriptions are handled — and the free grace period is going away.

From May 4, 2026, eligible CSP subscriptions with auto‑renew turned off will automatically transition into a paid Extended Service Term (EST) unless partners take action. This introduces real financial, operational, and compliance risk if renewal settings are not actively managed.

In this webinar, we’ll cover:

  • What Extended Service Terms (EST) are and how they work
  • Which subscriptions are impacted and why auto‑transition matters
  • Key enforcement dates and what changes at each stage
  • The legal, operational, and commercial impact of EST
  • What partners must do now to be ready
  • How to manage renewal settings efficiently using PRISM and CloudiQ

This session is essential for CSP partners responsible for renewals, billing, and subscription management.

Due to the high volume of questions from partners, we will be making this webinar a standing fortnightly webinar. If you would like to join us live, please register below for the webinar that best suits you:

  • 5th May at 1pm AEST – Register Here
  • 18th May at 1pm AEST – Register Here
  • 25th May at 1pm AEST – Register Here
  • 9th June at 1pm AEST – Register Here

Microsoft EST Webinar April 26.pdf (pdf 1.24 MB)
Related tags:
SecurityProductivityModern WorkRisk and ResilienceMicrosoft
SHARE

Related

M365 Copilot Hub
Featured

Insights

M365 Copilot Hub

All the latest insights, articles and resources on M365 Copilot, curated into one place.

Read More
Microsoft 365 Copilot Business: SMB offers and opportunities.
Featured

Blogs

Microsoft 365 Copilot Business: SMB offers and opportunities.

From July 1, Microsoft's new SMB Copilot pricing creates a bigger partner opportunity. Here's what's changed and how to turn it into more sales.

Learn More
Security SPD Business Case
Featured

Blogs

Security SPD Business Case

Does the investment in Security SPD attainment stack up against the potential for partners to make a strong commercial return? Michael Brooke explores the economics in the last in this three-part series.

Learm more
Attaining a Security SPD
Featured

Blogs

Attaining a Security SPD

In the second article in our Security SPD series, Michael Brooke offers tips to help partners gain the insight track from start to finish.

Read Now.
Microsoft Security SPD
Featured

Blogs

Microsoft Security SPD

In the first of a 3-part series, Michael Brooke explains why the buying signals from the market make Security SPD attainment worth a close look for partners.

Learn More.
CRN Channel Chiefs Australia 2026
Featured

Press Release

CRN Channel Chiefs Australia 2026

Crayon’s Mathew Howard named in 2026 CRN Australia Channel Chiefs list for driving partner success, innovation, and growth in ANZ IT channels.

Read more
Copilot for All
Featured

Blogs

Copilot for All

Learn how Microsoft’s strategic Copilot for All framework combines with Crayon’s inhouse AI expertise to drive practice development and revenue growth for partners.

Learn More
Data Protection Webinar 
Featured

On Demand Webinars

Data Protection Webinar 

Watch the on‑demand webinar on turning data risk into revenue. Learn how partners use data protection maturity models to drive recurring revenue and customer trust.

Watch Video
Accelerate Your Security Practice with Microsoft SPD
Featured

On Demand Webinars

Accelerate Your Security Practice with Microsoft SPD

Join our team for a business and technical deep dive into the Microsoft Security SPD and why attaining it is great for business.

Watch Video
AvePoint Partner onboarding content

Business

AvePoint Partner onboarding content

AvePoint Partner onboarding content packs are now available from Crayon to help fast track confidence and success for your team.

Learn more
Copilot Partners: Unlock your opportunities

On Demand Webinars

Copilot Partners: Unlock your opportunities

Our latest On-Demand webinar provides a practical, execution focused walk through the full Copilot partner journey, from early adoption to advanced scenarios.

Watch Video
Proving Data Protection Compliance

Blogs

Proving Data Protection Compliance

Fragmented data protection systems and processes create compliance proof-gaps for SMB customers. Scott Hagenus, Director, Cybersecurity here at Crayon explains.

Learn More
Data Protection Resource Round-Up
Featured

Insights

Data Protection Resource Round-Up

Data Protection priorities are shifting for SMBs. Ramp up your ability to respond with curated insights, articles and resources to help you guide every customer conversation with confidence.

Get Started
The Microsoft Fabric Partner Guide

Guides and eBooks

The Microsoft Fabric Partner Guide

The Microsoft Fabric Partner Guide curates our recent articles, videos and resources to accelerate Crayon partner learning.

Read more
Copilot Agents: Level up from chatbots

Training

Copilot Agents: Level up from chatbots

Copilot Agents: what are they and how do they differ from AI assistants and chatbots? Our in-house Copilot expert Ksenia Turner explains the use cases and service opportunities for partners.

Learn more
Copilot for Business
Featured

Vendor Announcements

Copilot for Business

Copilot for Business has landed at Microsoft Ignite 2025, levelling the GenAI playing field for SMB customers. Learn all about it from our man on the ground, Andreas Bergman.

Read More
AI, Agents & Automation: What SMBs Need to Know Now

On Demand Webinars

AI, Agents & Automation: What SMBs Need to Know Now

Our latest Copilot webinar features Jahan Sheikh from Microsoft who unpacks the latest AI innovations and explains Microsoft Copilot and Agents can be leveraged to drive productivity, streamline operations, and future-proof your business.

Watch Video
Advancing Copilot for Lanter Technologies
Featured

Partner Spotlight

Advancing Copilot for Lanter Technologies

Joseph Constantine, Director at Lanter Technologies, knows what it takes to help SMBs move from curiosity to capability when it comes to AI-enabled productivity, and he credits Crayon for playing a critical role in helping Lanter activate that journey.

Read the Story
Copilot Adoption Barriers
Featured

Insights

Copilot Adoption Barriers

What holds customers back from adopting Copilot? In this article, we’ll look at the common hurdles and how to break through for success.

Learn More
Copilot Readiness for SMBs
Featured

Insights

Copilot Readiness for SMBs

Copilot readiness amongst SMBs in APAC is moving from curiosity to consideration, and increasingly, to action. We look at the data on SMB business and IT objectives, how Copilot aligns and the emerging opportunities for partners.

Learn More
Maximising Copilot Value

On Demand Webinars

Maximising Copilot Value

Dive into the future of frontier workplaces Microsoft 365 Copilot in our latest on-demand webinar session.

Watch Video
How to Design your Copilot Offer

Sales and Marketing

How to Design your Copilot Offer

Practical tips for crafting and activating a compelling Copilot GTM proposition.

Learn more
Copilot for M365 Implementations: Key Risk Considerations for Partners

Training

Copilot for M365 Implementations: Key Risk Considerations for Partners

M365 Copilot implementations for customers should be viewed through a risk tolerance lens. Explore risk tolerance profiles and what they mean.

Learn More
Microsoft 365 Copilot Training Webinar

Webinars Series

Microsoft 365 Copilot Training Webinar

Designed by our M365 Copilot SureStep experts, the workshop will help you to start selling and deploying Copilot and AI projects for your customers.

Watch video
Visit the crayon.com enterprise site

Subscribe to Crayon Channel APAC news

Receive the latest updates, industry insights and technology developments from around the world, and across the Asia Pacific region.

Thank you for subscribing!

  • Become a Partner
    • Partner Value Guide
  • Solutions
    • Business Applications
    • Business Continuity
    • Cloud Infrastructure
    • Productivity
    • Security
  • Community
    • Partner Value
    • Tech For Good Program
    • ISV Innovation Hub
    • Partner Connections Program
    • PAC
    • Community Events
  • About
    • Careers
    • Contact Us
    • APAC Leadership
    • Visit Crayon Japan
  • Platforms
    • PRISM
    • Cloud-iQ
  • Services
    • Security Services
    • Cloud Migration
    • ERP Implementation
    • Managed Services
    • Support as a Service
    • Cloud Cost Optimisation
  • Access4
  • Acronis
  • Airlock Digital
  • Alibaba
  • Automox
  • AvePoint
  • Backup365
  • ConnectWise
  • ContraForce
  • CoreView
  • Cytrack
  • Delinea
  • DNSFilter
  • Docusign
  • ESET
  • Google
  • Hornetsecurity
  • invicti
  • Lark
  • Layer 8 Security
  • Microsoft
  • Nerdio
  • Netwrix
  • NinjaOne
  • Octopus Cloud
  • Probax
  • Runecast
  • Senserva
  • SigniFlow
  • SmartEncrypt
  • SMX
  • Swoosh.Cloud
  • Trend Micro
  • usecure
  • Veeam
  • VIPRE
  • Virtuozzo
  • VMware by Broadcom
  • Wasabi
  • Zimbra
  • ZIRILIO
  • Zoom
  • View All
Crayon Channel APAC Contact us today
  • Privacy
  • Terms & Conditions
  • Human Rights Transparency Statement

© 2026 Crayon LTD

back to top

Strengthening Data Protection for SMBs

Connect Data Protection to strategic objectives via this Whitepaper

Learn More

Front cover and interior page view of Forrester SMB market study reportch report

Future of Operations 2025

What are the most critical business objectives and solution adoption priorities for SMBs in our region? Download the latest Forrester study to find out!

Download the study

Download Our Partner Value Guide

Our APAC channel business is now part of a global organisation. That means there is a whole new world of value on offer for our partners. We can help you to tap into all of it.

Download Value Guide