Based in Singapore, Evernet provides SMEs and MNCs with managed IT services, customized project support, and cloud solutions. The company first turned to Crayon for straightforward licensing needs. What began as a simple reseller relationship has since evolved into a strategic partnership: one that helps Evernet strengthen its expertise, streamline operations, and deliver even more value to customers across industries.
For Evernet, a Singapore-based managed IT and cloud services provider, growth isn’t just about technology; it’s about trust. The company supports SMEs and MNCs with tailored IT solutions, but what sets Evernet apart is its dedication to doing right by customers.
That commitment is made possible by having the right relationships in place. And for Client Engagement Director Zoe Luo, the relationship with Crayon has become one of Evernet’s most important assets.
She shares an example of how Evernet and Crayon worked together to support a client who was new to certain licenses. They had purchased an array of mostly recurring licenses, racking up a monthly consumption of four to five figures. The customer thought those weren’t enough and wanted to buy more to ensure capacity.
Evernet could have taken the easy route and simply sold the client additional licenses overnight. Instead, experts from both Evernet and Crayon sat down to analyze actual usage. Together, they uncovered ways to reduce waste, optimize costs, and build long-term trust.
When another client had a license requirement Evernet was growing its portfolio in, the Crayon team went further than just passing product information along.
“They helped us do an assessment with our customer so we could understand how to support them in provisioning the license,” Zoe says. “Crayon also enabled us to provide ongoing support after licence provision. I really appreciated this a lot.”
Those examples reveal why Evernet and Crayon make a great team. Their strengths complement each other, and they’re committed to seeing customers succeed.
“Crayon and Evernet share the same outcome-driven DNA,” Zoe explains. “We don’t just position ourselves as distributors. We both want to help customers make the right decisions for the long run.”
Zoe sees that shared philosophy in how Crayon shows up consistently, not just when things are running smoothly but also when complexities arise. Her Key Account Manager stays in constant communication, ensuring Evernet never faces challenges alone.
For Zoe, this spells the difference between a vendor who sells you something and a partner who’s with you in the trenches.
“Working together with such a partner gives me peace of mind,” she says.
Beyond expertise and support, Crayon equips Evernet with the tools it needs to scale confidently. Cloud-iQ, Crayon’s software and cloud procurement and management platform, simplifies tasks through automation, visibility, and insights.
Evernet benefits from a ton of self-service features, including license provisioning, invoice tracking, and end-date alignment. Dashboards and analyses add more value by enabling the team to spot trends or drill down into details.
In addition, Zoe notes that the Cloud-iQ user experience has improved in the past few years. These upgrades reinforce her confidence in Crayon’s commitment to innovation. With the recent launch of the platform’s latest generation, Cloud-iQ is now an even more powerful enabler of Evernet’s growth.
Whether it’s deepening customer-facing expertise, offering technical depth, or providing smarter platforms, Crayon empowers Evernet to deliver more value at every step, proving true partnerships create lasting growth and success.
Crayon’s expertise adds firepower to your in-house know-how. Learn more about how we invest in the best technical skillsets, so you don’t have to.
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