Blogs
Microsoft Ignite 2025: the ‘need-to-know’ highlights
Catch our comprehensive summary of the highlights from Microsoft Ignite 2025, combined with the resources and links you need to dig into the detail!
Latest version of Cloud-iQ is now the default experience for customers and partners
(OSLO, Norway) — Crayon, a global leader in IT services and innovation, announced the next generation of Cloud-iQ will become the default interface for all customers and partners globally from today, setting a new industry benchmark for simplicity, intelligence, and cost control in cloud service licensing and management.
Cloud-iQ is Crayon’s award-winning platform that helps organizations buy, manage, and optimize cloud services from leading providers such as Microsoft, AWS, Google Cloud, and Adobe.
“Cloud-iQ represents our vision for the future of cloud commerce,” said Gudmundur Adalsteinsson, Chief Partner & Sales Officer at SoftwareOne, which recently combined with Crayon. “By bringing every partner and customer onto one intelligent, next-gen interface, Crayon is redefining how cloud services are bought, managed, and optimized. We now offer deeper insights, a broader vendor portfolio, and global compliance at a level competitors simply can’t match.”
The new version integrates years of partner feedback and proprietary research and development. It has a modern, streamlined user interface and analytics designed to outperform competing platforms in just a few clicks.
“We built Cloud-iQ with customers and partner needs at its core,” said SoftwareOne Chief Technology Officer Larrie Clark. “We knew that, for example, forecasting and spend prediction were key for them, and embedded our cost optimization DNA into it through a predictive cost optimization and real-time usage intelligence section under insights.”
The platform’s new features go beyond what is in today’s market. Customers and partners will see immediate gains in productivity and cost transparency, making cloud management easier and more strategic. In addition, its enhanced billing engine delivers clearer, more accurate invoices and multi-currency support, while advanced automation simplifies subscription management across hybrid and multi-cloud environments.
The new platform is also engineered to seamlessly integrate with the new Microsoft Marketplace, empowering organizations to discover, purchase, and manage thousands of solutions.
Early adopters of the updated Cloud-iQ are already reporting tangible benefits.
“Cloud-iQ has really helped us simplify how we manage our operations. The new features make it easier for us to stay efficient and responsive to our clients,” said Kai Loon, Channel Director of Progenet Innovations, a cloud and data center solutions provider in Malaysia. “The new interface is so clean, lively and so much easier to navigate. It’s made our day-to-day work feel smoother and more engaging.”
With the next-generation platform becoming the default on September 30, existing users will easily transition to the new experience. All current capabilities remain available, with no increase in total cost of ownership, while gaining access to richer insights.
For more information
Visit our website: www.crayon.com
Contact:
Melanie Coffee
VP of PR and Communications
E: Melanie.Coffee@crayon.com
Ph: +47 46 74 8648
Ana Pedraza
APAC Communications Director
E: Ana.pedraza@crayon.com
Ph: +65 8251 4136
Blogs
Catch our comprehensive summary of the highlights from Microsoft Ignite 2025, combined with the resources and links you need to dig into the detail!
Training
In our latest webinar, our in-house Modern Work experts Jye Wong and Ksenia Turner will run you through a practical refresher on Solution Partner Designations; what they are, why they matter and how to get started.
Sales and Marketing
Business leaders don't live in the tools. They live in the outcomes. The metrics they care about most are not always limited to compliance and risk. So how do you connect data protection to the big-ticket objectives, when they're less obvious? Our in-house pre-sales expert, Michael Brooke explains.
Guides and eBooks
As SMBs mature in the Data Protection lifecycle, they need help to optimise spend, reduce the compliance burden and ensure results align to business objectives. The third installment of our Data Protection Playbook series provides practical guidance for partners on how to address emerging pressure and connect ongoing investment to measurable business value.
Training
Copilot Agents: what are they and how do they differ from AI assistants and chatbots? Our in-house Copilot expert Ksenia Turner explains the use cases and service opportunities for partners.
Blogs
Fragmented data protection systems and processes create compliance proof-gaps for SMB customers. Scott Hagenus, Director, Cybersecurity here at Crayon explains.
Guides and eBooks
How can partners help their SMB customers to move from silos of security and continuity to a more cohesive, measurable and insurable data protection framework? The second edition in our Data Protection Playbook series maps out their journey, and yours.
Sales and Marketing
Ever wonder why a pitch has some IT Managers leaning forward, while others glaze over? Michael Brooke, Cybersecurity Pre-Sales Lead offers some insight on how to tune your approach to chime with different technical mindsets.
Vendor Announcements
Copilot for Business has landed at Microsoft Ignite 2025, levelling the GenAI playing field for SMB customers. Learn all about it from our man on the ground, Andreas Bergman.
Press Release
Press Release
Blogs
As cybersecurity and continuity converge in platforms and in practice, partners need new playbooks to address modern Data Protection standards. Our in-house cybersecurity pre-sales lead, Michael Brooke explains why.
Guides and eBooks
What triggers an SMB customer to begin exploring their need for better Data Protection? The first of our four Data Protection Playbooks for partners breaks down how to position and win in the Pre-Adoption and Exploration stage.
Insights
Data Protection priorities are shifting for SMBs. Ramp up your ability to respond with curated insights, articles and resources to help you guide every customer conversation with confidence.
Partner Spotlight
In this Partner Spotlight, Acceltech Managing Director Ivy Tarrobago shares how Crayon’s responsive support enhances client outcomes and business growth.
Whitepapers
Data Protection is a must for all SMBs but how can partners align solution investment with critical business objectives? Our latest paper shows you how.
Press Release
Crayon has been recognised with a huge double win at the CRN Channel Asia awards ceremony.
Insights
All the latest insights, articles and resources on M365 Copilot, curated into one place.
Insights
SMB customers are storing greater volumes of sensitive data in more places than ever. Secure backup and recovery practices are essential to how they protect it.
Partner Spotlight
Bigfish Technology saved AU$20,000 on its annual Microsoft licensing after one call with Crayon and has since built a strong partnership that enabled Bigfish to get access to Crayon’s expertise and vendor ecosystem.
Insights
Insider risk is a subtle and continuous challenge for SMB customers. Turn it into a manageable and quantifiable aspect of their Data Protection strategy.
Blogs
From rethinking backup to governance frameworks and behavioural analytics, what's involved in building a complete Data Protection strategy for SMB customers?
Insights
We explore the evolution of Microsoft's channel strategy over the past ten years, and what can be learned by viewing it through a Value Cycle lens.
Guides and eBooks
The Microsoft Fabric Partner Guide curates our recent articles, videos and resources to accelerate Crayon partner learning.
Cloud IQ Knowledge Base
Cloud IQ Knowledge Base
Discover the reporting capabilities of the next-generation Cloud-iQ. Gain real-time insights, streamline workflows, and make smarter business decisions with ease.
Cloud IQ Knowledge Base
Cloud-iQ streamlines procurement, management, billing, and insights. Check the features that simplify cloud operations and drive success.
Cloud IQ Knowledge Base
Learn about the PRISM to Cloud-iQ Next Gen migration and how Crayon's updated platform improves procurement, billing, and analytics for your business.
Cloud IQ Knowledge Base
A guide to troubleshooting the next-generation Cloud-iQ, with built-in tools, expert support, and tips for resolving technical, billing, and platform issues.
Cloud IQ Knowledge Base
Cloud-iQ’s upgraded billing features improve transparency, align subscriptions, and simplify cost management.
Cloud IQ Knowledge Base
The new Cloud-iQ will not only simplify operations for partners but also introduce seamless functionality for end-customers, enabling easy management of subscriptions, resources, and vendor relationships.

Connect Data Protection to strategic objectives via this Whitepaper

What are the most critical business objectives and solution adoption priorities for SMBs in our region? Download the latest Forrester study to find out!

Our APAC channel business is now part of a global organisation. That means there is a whole new world of value on offer for our partners. We can help you to tap into all of it.