Blogs
Microsoft 365 Copilot Business: SMB offers and opportunities.
From July 1, Microsoft's new SMB Copilot pricing creates a bigger partner opportunity. Here's what's changed and how to turn it into more sales.
Transform your data into actionable business intelligence
In cloud services, staying ahead of competition means having the right tools to simplify processes and unlock growth opportunities.
That’s where Crayon’s Cloud-iQ platform comes in. A platform that simplifies software and cloud services procurement, billing, and management.
In 2025, Crayon will upgrade Cloud-iQ to enhance usability, analytics, and operational efficiency for partners and customers.
Learn about its reporting features that help users track spending and find optimization opportunities. Get insights into renewals and subscription details to manage licenses proactively.
New reporting features for greater control
The next evolution of Cloud-iQ introduces new reporting capabilities to give you a competitive edge. These additions improve customer management, so you’ll have the clarity and tools to anticipate their needs and provide better service.
- Generate reports that fit your needs. You can now generate reports that analyse usage trends, licence allocation, and subscription renewals in greater detail. These insights help you make data-driven decisions to optimise resource allocation and cost efficiency.
To generate a report, go to the Insights tab, select the desired metrics, and customise the report layout to focus on key performance indicators
- Export reports with ease. Export reports in Excel or CSV formats to easily share insights with your team or integrate data into other systems for a deeper analysis. For example, you can generate a monthly subscription usage summary to identify trends and optimise resources.
- Automate report-sharing. Use the report-sharing feature to automatically send hosted reports to team members or clients, enabling them to track usage, licences, and subscriptions effortlessly.
To set this up, go to the Reports section, select the desired filters, and schedule automated email deliveries.
Comprehensive dashboards and actionable insights
In business, insights drive decisions. The latest iteration of Cloud-iQ takes reporting to the next level with its advanced analytics and business intelligence (BI) capabilities. Now, you can access live cost reports and usage estimates in real time, as well as switch between granular subscription data or high-level summaries.
These enhancements make it easier for you to track performance metrics, identify cost-saving opportunities, and make informed decisions. Imagine knowing exactly which services are nearing renewal or which customers are under-utilising their subscriptions – and having the right tools to act on that information instantly.
Tap into the power of dashboards and insights
- Set alerts for key metrics. Use live data integration to set alerts for specific cost thresholds or usage spikes. Get notified immediately when action is required.
- Dive into granular data. Don’t just rely on high-level overviews. Explore detailed reports for individual customers or services to uncover specific areas for cost optimisation.
- Customise dashboards. Organise widgets and tailor your view to highlight data most relevant to your business, such as upcoming renewals or top-spending accounts.
Our continued upgrades to the Cloud-iQ platform reflect Crayon’s commitment to innovation and customer success. By combining new reporting features with advanced analytics and business intelligence, we empower partners to focus on what truly matters: delivering value to our customers.
Frequently asked questions
The latest evolution of Cloud-iQ builds on the strengths of its predecessor by introducing a more user-friendly design, faster performance, and enhanced reporting capabilities. Tasks that once took multiple steps are now streamlined, and new insights provide greater visibility into customer accounts.
Yes, absolutely. Reports can be easily exported in Excel or CSV formats, making it simple to share insights or integrate them into other systems.
The platform’s actionable intelligence highlights areas where you can reduce costs, such as identifying unused or under-utilised services. Live cost reports and usage alerts ensure you’re always one step ahead.
Related Resources
Blogs
Security SPD Business Case
Does the investment in Security SPD attainment stack up against the potential for partners to make a strong commercial return? Michael Brooke explores the economics in the last in this three-part series.
Blogs
Attaining a Security SPD
In the second article in our Security SPD series, Michael Brooke offers tips to help partners gain the insight track from start to finish.
Blogs
Microsoft Security SPD
In the first of a 3-part series, Michael Brooke explains why the buying signals from the market make Security SPD attainment worth a close look for partners.
Press Release
CRN Channel Chiefs Australia 2026
Crayon’s Mathew Howard named in 2026 CRN Australia Channel Chiefs list for driving partner success, innovation, and growth in ANZ IT channels.
Blogs
Copilot for All
Learn how Microsoft’s strategic Copilot for All framework combines with Crayon’s inhouse AI expertise to drive practice development and revenue growth for partners.
On Demand Webinars
Data Protection Webinar
Watch the on‑demand webinar on turning data risk into revenue. Learn how partners use data protection maturity models to drive recurring revenue and customer trust.
On Demand Webinars
Accelerate Your Security Practice with Microsoft SPD
Join our team for a business and technical deep dive into the Microsoft Security SPD and why attaining it is great for business.
Business
AvePoint Partner onboarding content
AvePoint Partner onboarding content packs are now available from Crayon to help fast track confidence and success for your team.
On Demand Webinars
Copilot Partners: Unlock your opportunities
Our latest On-Demand webinar provides a practical, execution focused walk through the full Copilot partner journey, from early adoption to advanced scenarios.
Blogs
Proving Data Protection Compliance
Fragmented data protection systems and processes create compliance proof-gaps for SMB customers. Scott Hagenus, Director, Cybersecurity here at Crayon explains.
Insights
Data Protection Resource Round-Up
Data Protection priorities are shifting for SMBs. Ramp up your ability to respond with curated insights, articles and resources to help you guide every customer conversation with confidence.
Insights
M365 Copilot Hub
All the latest insights, articles and resources on M365 Copilot, curated into one place.
Guides and eBooks
The Microsoft Fabric Partner Guide
The Microsoft Fabric Partner Guide curates our recent articles, videos and resources to accelerate Crayon partner learning.
Cloud IQ Knowledge Base
From PRISM to the next-generation Cloud-iQ
Learn about the PRISM to Cloud-iQ Next Gen migration and how Crayon's updated platform improves procurement, billing, and analytics for your business.
Cloud IQ Knowledge Base
The next generation of Cloud-iQ
Discover the new and improved Cloud-iQ, Crayon’s centralised platform for simplifying cloud procurement, management, billing, and insights.
Cloud IQ Knowledge Base
Smarter billing made simple with the next generation of Cloud-iQ
Cloud-iQ’s upgraded billing features improve transparency, align subscriptions, and simplify cost management.
Cloud IQ Knowledge Base
Cloud-iQ: Revolutionizing global procurement
The new Cloud-iQ will not only simplify operations for partners but also introduce seamless functionality for end-customers, enabling easy management of subscriptions, resources, and vendor relationships.
