The Microsoft CSP Updates for November includes important changes and announcements, a raft of new promotions and continues the focus on Secure Productivity, with the addition of MDR ContraForce to our solutions portfolio.
Jye Wong:
Productivity Solutions Director, Crayon
Michael Brooke:
Solutions Architect, Crayon
Scott Goodman:
Sales Executive, ContraForce
Watch the full webinar below, download the presentation deck or read the key takeaways further down the page.
As of October 1, 2024, Microsoft has removed Team Skills from the enterprise bundle.
The old Microsoft Office 365 enterprise with Team Skills has been deprecated from the CSP price list.
New subscriptions can no longer be provisioned, but existing customers can still upgrade to M365E3 with Teams. However, changes to billing terms or frequency are not allowed for commercial customers.
Microsoft has introduced Office LTSC 2024 in the CSP price list under the Perpetual price list. This is now available for customers who need perpetual licenses.
Starting September 1st, Microsoft began auto-migrating NFP customers from legacy CSP to NCE.
If you have not seen previous advice regarding how to navigate auto-migration to NCE now is a good time to catch up. Please reach out to your Crayon representative if you need guidance or support with your Non-Profit customers through this phase
Ask your Crayon account representative about:
Microsoft offers a comprehensive range of security features and functionalities, each with different strengths.
Michael Brooke provides a detailed run through of both Microsoft 365 Defender and Microsoft Sentinel.
Key Insights:
Microsoft Defender takes Microsoft signals and puts them into one place for monitoring of incidents and alerts.
Defender can be leveraged across all Microsoft platforms including identity, endpoints, devices and email.
Best for customers:
Microsoft Sentinel is more powerful. It pulls data in from sources beyond Microsoft platform and allows partners to do more on the threat hunting side.
Partners can leverage free data ingestion sources for Sentinel
It does require partners have more experience for implementation and ongoing management.
Best for customers:
Any partner looking at deploying Copilot Security should incorporate Sentinel into the strategy.
If you are currently outsourcing Managed Detection and Response (MDR, the latest addition to our security solutions portfolio gives partners a more affordable way to offer MDR services in-house.
MDR ContraForce offers a comprehensive security service delivery platform that enhances existing Microsoft security investments.
Key features include:
Blogs
Catch our comprehensive summary of the highlights from Microsoft Ignite 2025, combined with the resources and links you need to dig into the detail!
Training
In our latest webinar, our in-house Modern Work experts Jye Wong and Ksenia Turner will run you through a practical refresher on Solution Partner Designations; what they are, why they matter and how to get started.
Sales and Marketing
Business leaders don't live in the tools. They live in the outcomes. The metrics they care about most are not always limited to compliance and risk. So how do you connect data protection to the big-ticket objectives, when they're less obvious? Our in-house pre-sales expert, Michael Brooke explains.
Guides and eBooks
As SMBs mature in the Data Protection lifecycle, they need help to optimise spend, reduce the compliance burden and ensure results align to business objectives. The third installment of our Data Protection Playbook series provides practical guidance for partners on how to address emerging pressure and connect ongoing investment to measurable business value.
Training
Copilot Agents: what are they and how do they differ from AI assistants and chatbots? Our in-house Copilot expert Ksenia Turner explains the use cases and service opportunities for partners.
Blogs
Fragmented data protection systems and processes create compliance proof-gaps for SMB customers. Scott Hagenus, Director, Cybersecurity here at Crayon explains.
Guides and eBooks
How can partners help their SMB customers to move from silos of security and continuity to a more cohesive, measurable and insurable data protection framework? The second edition in our Data Protection Playbook series maps out their journey, and yours.
Sales and Marketing
Ever wonder why a pitch has some IT Managers leaning forward, while others glaze over? Michael Brooke, Cybersecurity Pre-Sales Lead offers some insight on how to tune your approach to chime with different technical mindsets.
Vendor Announcements
Copilot for Business has landed at Microsoft Ignite 2025, levelling the GenAI playing field for SMB customers. Learn all about it from our man on the ground, Andreas Bergman.
Press Release
Press Release
Blogs
As cybersecurity and continuity converge in platforms and in practice, partners need new playbooks to address modern Data Protection standards. Our in-house cybersecurity pre-sales lead, Michael Brooke explains why.
Guides and eBooks
What triggers an SMB customer to begin exploring their need for better Data Protection? The first of our four Data Protection Playbooks for partners breaks down how to position and win in the Pre-Adoption and Exploration stage.
Insights
Data Protection priorities are shifting for SMBs. Ramp up your ability to respond with curated insights, articles and resources to help you guide every customer conversation with confidence.
Partner Spotlight
In this Partner Spotlight, Acceltech Managing Director Ivy Tarrobago shares how Crayon’s responsive support enhances client outcomes and business growth.
Whitepapers
Data Protection is a must for all SMBs but how can partners align solution investment with critical business objectives? Our latest paper shows you how.
Press Release
Crayon has been recognised with a huge double win at the CRN Channel Asia awards ceremony.
Insights
All the latest insights, articles and resources on M365 Copilot, curated into one place.
Insights
SMB customers are storing greater volumes of sensitive data in more places than ever. Secure backup and recovery practices are essential to how they protect it.
Partner Spotlight
Bigfish Technology saved AU$20,000 on its annual Microsoft licensing after one call with Crayon and has since built a strong partnership that enabled Bigfish to get access to Crayon’s expertise and vendor ecosystem.
Insights
Insider risk is a subtle and continuous challenge for SMB customers. Turn it into a manageable and quantifiable aspect of their Data Protection strategy.
Blogs
From rethinking backup to governance frameworks and behavioural analytics, what's involved in building a complete Data Protection strategy for SMB customers?
Insights
We explore the evolution of Microsoft's channel strategy over the past ten years, and what can be learned by viewing it through a Value Cycle lens.
Guides and eBooks
The Microsoft Fabric Partner Guide curates our recent articles, videos and resources to accelerate Crayon partner learning.
Webinars Series
Dive into the latest updates for Microsoft CSPs, including how to leverage changes to the Microsoft Partner Benefit Package changes.
Guides and eBooks
Partners, get your Bond on! Our Cyber Operatives Field Guide breaks down five cybersecurity missions to foil would-be cybercriminals.
Webinars Series
How do security assessments empower your cybersecurity practice to respond to the rise of AI? Find out!
Case Studies
Essential Eight Compliance can be tough to maintain for partners and customers. Learn how Airlock simplified the challenge for one MSP, and delivered faster time to value.
Press Release
Company Announcements
Press Release
Empowering Partners, MSPs and ISVs with best-in-class protective DNS security solutions
Blogs
Crayon cloud security assessments help partners lock down M365 and Azure environments and build profitable cybersecurity practices. Learn how.
