Training
Copilot Agents: Level up from chatbots
Copilot Agents: what are they and how do they differ from AI assistants and chatbots? Our in-house Copilot expert Ksenia Turner explains the use cases and service opportunities for partners.
Copilot is more than a feature; it’s a platform shift.
For partners, it represents a significant opportunity to drive new customer acquisition, expand existing accounts, and build long-term, recurring services across AI, automation, and business process optimisation. But success with Copilot doesn’t happen by accident.
This webinar is designed to help partners understand where to start, how to position Copilot, and how to build a repeatable Copilot and Agents practice that scales.
We’ll focus on practical execution for the full Copilot partner journey from entry-level adoption with Copilot Chat, through to advanced scenarios.
Training
Copilot Agents: what are they and how do they differ from AI assistants and chatbots? Our in-house Copilot expert Ksenia Turner explains the use cases and service opportunities for partners.
Insights
All the latest insights, articles and resources on M365 Copilot, curated into one place.
Blogs
In part 1 of our new 3 part series, Michael Brooke explains why attaining the Microsoft Security SPD is good business strategy for partners.
Training
The sun is setting on Microsoft Project Online, with Microsoft announcing it will be fully retired on September 30, 2026. Get the need-to-know information to plan for this change and position alternatives with your customers.
Press Release
Crayon wins 2026 Nitro APAC Reseller of the Year, with team leaders honoured for supporting partners and accelerating digital document adoption.
Press Release
Crayon's Warren Nolan and Harith Ramotheram have earned recognition in the 2026 CRN Asia Channel Leaders list for driving partner growth and innovation in our region.
Blogs
Learn how Microsoft’s strategic Copilot for All framework combines with Crayon’s inhouse AI expertise to drive practice development and revenue growth for partners.
On Demand Webinars
Watch the on‑demand webinar on turning data risk into revenue. Learn how partners use data protection maturity models to drive recurring revenue and customer trust.
On Demand Webinars
Join our team for a business and technical deep dive into the Microsoft Security SPD and why attaining it is great for business.
Business
AvePoint Partner onboarding content packs are now available from Crayon to help fast track confidence and success for your team.
On Demand Webinars
Our latest On-Demand webinar provides a practical, execution focused walk through the full Copilot partner journey, from early adoption to advanced scenarios.
Training
In our latest webinar, our in-house Modern Work experts Jye Wong and Ksenia Turner will run you through a practical refresher on Solution Partner Designations; what they are, why they matter and how to get started.
Guides and eBooks
As SMBs mature in the Data Protection lifecycle, they need help to optimise spend, reduce the compliance burden and ensure results align to business objectives. The third installment of our Data Protection Playbook series provides practical guidance for partners on how to address emerging pressure and connect ongoing investment to measurable business value.
Blogs
Fragmented data protection systems and processes create compliance proof-gaps for SMB customers. Scott Hagenus, Director, Cybersecurity here at Crayon explains.
Guides and eBooks
How can partners help their SMB customers to move from silos of security and continuity to a more cohesive, measurable and insurable data protection framework? The second edition in our Data Protection Playbook series maps out their journey, and yours.
Blogs
As cybersecurity and continuity converge in platforms and in practice, partners need new playbooks to address modern Data Protection standards. Our in-house cybersecurity pre-sales lead, Michael Brooke explains why.
Insights
Data Protection priorities are shifting for SMBs. Ramp up your ability to respond with curated insights, articles and resources to help you guide every customer conversation with confidence.
Partner Spotlight
Bigfish Technology saved AU$20,000 on its annual Microsoft licensing after one call with Crayon and has since built a strong partnership that enabled Bigfish to get access to Crayon’s expertise and vendor ecosystem.
Blogs
From rethinking backup to governance frameworks and behavioural analytics, what's involved in building a complete Data Protection strategy for SMB customers?
Insights
We explore the evolution of Microsoft's channel strategy over the past ten years, and what can be learned by viewing it through a Value Cycle lens.
Guides and eBooks
The Microsoft Fabric Partner Guide curates our recent articles, videos and resources to accelerate Crayon partner learning.
Vendor Announcements
Copilot for Business has landed at Microsoft Ignite 2025, levelling the GenAI playing field for SMB customers. Learn all about it from our man on the ground, Andreas Bergman.
On Demand Webinars
Our latest Copilot webinar features Jahan Sheikh from Microsoft who unpacks the latest AI innovations and explains Microsoft Copilot and Agents can be leveraged to drive productivity, streamline operations, and future-proof your business.
Partner Spotlight
Joseph Constantine, Director at Lanter Technologies, knows what it takes to help SMBs move from curiosity to capability when it comes to AI-enabled productivity, and he credits Crayon for playing a critical role in helping Lanter activate that journey.
Insights
What holds customers back from adopting Copilot? In this article, we’ll look at the common hurdles and how to break through for success.
Insights
Copilot readiness amongst SMBs in APAC is moving from curiosity to consideration, and increasingly, to action. We look at the data on SMB business and IT objectives, how Copilot aligns and the emerging opportunities for partners.
On Demand Webinars
Dive into the future of cloud management with Microsoft Copilot in Azure in our latest on-demand webinar session.
Sales and Marketing
Practical tips for crafting and activating a compelling Copilot GTM proposition.
Training
M365 Copilot implementations for customers should be viewed through a risk tolerance lens. Explore risk tolerance profiles and what they mean.
Webinars Series
Designed by our M365 Copilot SureStep experts, the workshop will help you to start selling and deploying Copilot and AI projects for your customers.

Connect Data Protection to strategic objectives via this Whitepaper

What are the most critical business objectives and solution adoption priorities for SMBs in our region? Download the latest Forrester study to find out!

Our APAC channel business is now part of a global organisation. That means there is a whole new world of value on offer for our partners. We can help you to tap into all of it.