The next evolution of Cloud-iQ introduces new reporting capabilities to give you a competitive edge. These additions improve customer management, so you’ll have the clarity and tools to anticipate their needs and provide better service.
To generate a report, go to the Insights tab, select the desired metrics, and customise the report layout to focus on key performance indicators
To set this up, go to the Reports section, select the desired filters, and schedule automated email deliveries.
In business, insights drive decisions. The latest iteration of Cloud-iQ takes reporting to the next level with its advanced analytics and business intelligence (BI) capabilities. Now, you can access live cost reports and usage estimates in real time, as well as switch between granular subscription data or high-level summaries.
These enhancements make it easier for you to track performance metrics, identify cost-saving opportunities, and make informed decisions. Imagine knowing exactly which services are nearing renewal or which customers are under-utilising their subscriptions – and having the right tools to act on that information instantly.
Tap into the power of dashboards and insights
Our continued upgrades to the Cloud-iQ platform reflect Crayon’s commitment to innovation and customer success. By combining new reporting features with advanced analytics and business intelligence, we empower partners to focus on what truly matters: delivering value to our customers.
The latest evolution of Cloud-iQ builds on the strengths of its predecessor by introducing a more user-friendly design, faster performance, and enhanced reporting capabilities. Tasks that once took multiple steps are now streamlined, and new insights provide greater visibility into customer accounts.
Yes, absolutely. Reports can be easily exported in Excel or CSV formats, making it simple to share insights or integrate them into other systems.
The platform’s actionable intelligence highlights areas where you can reduce costs, such as identifying unused or under-utilised services. Live cost reports and usage alerts ensure you’re always one step ahead.
Sales and Marketing
Business leaders don't live in the tools. They live in the outcomes. The metrics they care about most are not always limited to compliance and risk. So how do you connect data protection to the big-ticket objectives, when they're less obvious? Our in-house pre-sales expert, Michael Brooke explains.
Guides and eBooks
As SMBs mature in the Data Protection lifecycle, they need help to optimise spend, reduce the compliance burden and ensure results align to business objectives. The third installment of our Data Protection Playbook series provides practical guidance for partners on how to address emerging pressure and connect ongoing investment to measurable business value.
Training
Copilot Agents: what are they and how do they differ from AI assistants and chatbots? Our in-house Copilot expert Ksenia Turner explains the use cases and service opportunities for partners.
Blogs
Fragmented data protection systems and processes create compliance proof-gaps for SMB customers. Scott Hagenus, Director, Cybersecurity here at Crayon explains.
Sales and Marketing
Ever wonder why a pitch has some IT Managers leaning forward, while others glaze over? Michael Brooke, Cybersecurity Pre-Sales Lead offers some insight on how to tune your approach to chime with different technical mindsets.
Guides and eBooks
How can partners help their SMB customers to move from silos of security and continuity to a more cohesive, measurable and insurable data protection framework? The second edition in our Data Protection Playbook series maps out their journey, and yours.
Vendor Announcements
Copilot for Business has landed at Microsoft Ignite 2025, levelling the GenAI playing field for SMB customers. Learn all about it from our man on the ground, Andreas Bergman.
Press Release
Press Release
Blogs
As cybersecurity and continuity converge in platforms and in practice, partners need new playbooks to address modern Data Protection standards. Our in-house cybersecurity pre-sales lead, Michael Brooke explains why.
Guides and eBooks
What triggers an SMB customer to begin exploring their need for better Data Protection? The first of our four Data Protection Playbooks for partners breaks down how to position and win in the Pre-Adoption and Exploration stage.
Insights
Data Protection priorities are shifting for SMBs. Ramp up your ability to respond with curated insights, articles and resources to help you guide every customer conversation with confidence.
Partner Spotlight
In this Partner Spotlight, Acceltech Managing Director Ivy Tarrobago shares how Crayon’s responsive support enhances client outcomes and business growth.
Whitepapers
Data Protection is a must for all SMBs but how can partners align solution investment with critical business objectives? Our latest paper shows you how.
Press Release
Crayon has been recognised with a huge double win at the CRN Channel Asia awards ceremony.
Insights
All the latest insights, articles and resources on M365 Copilot, curated into one place.
Insights
SMB customers are storing greater volumes of sensitive data in more places than ever. Secure backup and recovery practices are essential to how they protect it.
Partner Spotlight
Bigfish Technology saved AU$20,000 on its annual Microsoft licensing after one call with Crayon and has since built a strong partnership that enabled Bigfish to get access to Crayon’s expertise and vendor ecosystem.
Insights
Insider risk is a subtle and continuous challenge for SMB customers. Turn it into a manageable and quantifiable aspect of their Data Protection strategy.
Blogs
From rethinking backup to governance frameworks and behavioural analytics, what's involved in building a complete Data Protection strategy for SMB customers?
Insights
We explore the evolution of Microsoft's channel strategy over the past ten years, and what can be learned by viewing it through a Value Cycle lens.
Guides and eBooks
The Microsoft Fabric Partner Guide curates our recent articles, videos and resources to accelerate Crayon partner learning.
Insights
Support your cybersecurity game plans with our top picks of new and updated risk and resilience resources.
Cloud IQ Knowledge Base
Learn about the PRISM to Cloud-iQ Next Gen migration and how Crayon's updated platform improves procurement, billing, and analytics for your business.
Cloud IQ Knowledge Base
Discover the new and improved Cloud-iQ, Crayon’s centralised platform for simplifying cloud procurement, management, billing, and insights.
Cloud IQ Knowledge Base
Cloud-iQ’s upgraded billing features improve transparency, align subscriptions, and simplify cost management.
Cloud IQ Knowledge Base
The new Cloud-iQ will not only simplify operations for partners but also introduce seamless functionality for end-customers, enabling easy management of subscriptions, resources, and vendor relationships.
