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Complete security configuration drift management for managed service providers and managed security service providers

Senserva provides industry-first, automated solutions that quickly and efficiently scan Azure tenants for thousands of configuration settings across Defender for Cloud, Defender for Cloud Apps, Defender for Office, Entra ID, Intune, and Sentinel to identify and resolve
security configuration drifts. Integration with industry leading ticketing systems automates the remediation process from start to finish. This automation saves countless hours of manual configuration validation and greatly increases security while helping to assure the full Crayon Group – Internal Only use of the security products that your customers have already purchased.

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Solution Offerings

Solution Offerings

Drift Manager

Continuous security configuration drift management across deployed Microsoft Azure security products. Discovery is based on user defined rules that can be configured across and upon specific tenants. Fully integrated with industry leading ticketing systems to automate the remediation process from start to finish.

Crayon and Senserva are better together.

Senserva’s automated configuration drift management creates immediate revenue opportunities through dramatic labor reduction, proven ROI, and seamless Microsoft integration. Partners can deliver premium security services while differentiating from competitors. Senserva enables profitable security service expansion with minimal investment, transforming configuration challenges into competitive advantage.

Frequently Asked Questions

Frequently Asked Questions

Configuration drift is when security settings gradually change from their approved baseline, creating vulnerabilities that organizations don’t even know exist. This is a massive market opportunity because 67% of security breaches are caused by misconfigurations, yet most organizations take 180+ days just to detect drift. Your customers are experiencing this problem right now – they just don’t know it. As their trusted advisor, you can position yourself as the expert who identifies and solves a critical issue they didn’t even realize was putting them at risk.

Drift Manager enables you to offer high-margin, recurring security services that your competitors can’t match. Instead of selling one-time implementations, you’re delivering ongoing configuration monitoring services. Our partners typically see 25-40% higher margins on security services because the solution largely runs itself once deployed. You can also upsell existing customers by demonstrating configuration issues in their current environment, creating immediate demand for enhanced protection.

That’s exactly why Drift Manager is perfect for your customers. Unlike traditional tools that just generate
more alerts, Drift Manger reduces alert fatigue by providing automated reporting for configuration issues. When we do alert your customer, it’s because we’re providing reporting to help resolve it. Your customers will thank you for giving them a security tool that makes their lives easier, not harder.

You’ll be the only partner in your market offering automated configuration drift management – most of your competitors don’t even know this problem exists yet. While they’re selling reactive security tools, you’re
delivering proactive protection. You can literally demonstrate configuration issues in a prospect’s environment during the sales call, then show how Drift Manager reports them automatically. It’s incredibly compelling when you can solve problems the customer didn’t know they had.

You need basic Microsoft 365 and Azure familiarity, but Drift Manager is designed to be sold by business focused professionals, not security engineers. We provide comprehensive sales training, demo environments, and technical backup for complex situations. Many of our most successful partners are generalist IT consultants who focus on the business value rather than deep technical details. If you can sell Office 365, you can sell Drift Manager.

Drift Manager is uniquely positioned for ROI conversations because we deliver measurable labor savings, not just risk reduction. We can typically demonstrate 60-80% reduction in manual configuration management time, which translates to hard dollar savings. Plus, our low-cost scanner can identify existing issues in their environment, providing immediate proof of value. You’re not asking them to Crayon Group – Internal Only buy protection against theoretical future threats -you’re solving problems that exist today.

MSPs love Drift Manager because our multi-tenant platform lets them manage configuration drift across all their clients from a single dashboard. They can offer premium security services without hiring specialized staff, and they can demonstrate clear value to clients through automated reporting. MSPs typically use Drift Manager to justify higher monthly recurring fees and to differentiate themselves from competitors offering commodity IT services.

This is a perfect opening because Drift Manager makes their existing Microsoft investments more effective, not redundant. Microsoft provides excellent security tools, but they don’t automatically monitor for configuration drift. We’re like having a security engineer continuously watching their Microsoft environment to ensure everything stays properly configured. We enhance their Microsoft investment rather than competing with it, and we’re a Microsoft MISA partner, so this is an endorsed approach.

Customers typically see value within the first week. Our initial scan immediately identifies existing configuration issues, providing instant validation of the investment. Within 2-4 weeks, they have continuous
monitoring running across their environment. Unlike security tools that only prove their value when something goes wrong, Senserva demonstrates value continuously through automated, detailed reporting.

The most common objection is “we don’t have security problems” or “this doesn’t happen to us.” This is
actually great news because it means they lack visibility into their environment. Our free scanner can immediately disprove this objection by showing them existing configuration issues. Once they see the problems that Drift Manager identifies in their Crayon Group – Internal Only environment, the conversation shifts from “do we need this?” to “how quickly can we implement it?”

Drift Manager works across the entire Microsoft ecosystem – cloud, on-premises, and hybrid environments. Whether your customer is fully migrated to Microsoft 365 and Azure, still running onpremises systems, or somewhere in between, we can provide comprehensive drift management. This flexibility means you can sell to customers regardless of where they are in their cloud journey, and you can grow with them as they evolve their infrastructure.

You get comprehensive support from both organizations. EMT provides local market expertise, customer relationships, and regional compliance knowledge. Senserva provides technical training, demo environments, proof-of-concept support, and engineering backup for complex technical questions. For large opportunities, we can provide joint customer presentations and technical workshops. You’re never selling alone – you have two companies supporting your success.

This is actually an ideal scenario because you can help them start with the right foundation rather than
trying to fix problems later. Drift Manager ensures their Microsoft security configurations stay properly set from day one, preventing the drift that typically occurs as environments mature. You’re positioning yourself as the expert who helps them avoid common pitfalls rather than having to remediate problems after they occur.

Three key differentiators: First, we actually help you fix problems instead of just alerting on them, which customers love. Second, we reduce operational costs rather than adding them, making ROI conversations easy. Third, we’re founded by Mark Shavlik, who built and sold the leading patch management company to
Crayon Group – Internal Only VMware – this isn’t a startup with unproven technology, its proven security automation expertise applied to a new problem. Plus, as an EMT/Crayon partner, you get the full support of our established partnership rather than being just another reseller in a vendor’s channel program.

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On demand Webinar: Senserva Automated Configuration Drift Management

On demand Webinar: Senserva Automated Configuration Drift Management

Join us for an exclusive webinar introducing Senserva, the latest addition to Crayon’s cybersecurity portfolio. Learn how Senserva helps partners detect and fix configuration drift in Microsoft Azure and Entra ID environments, improve hybrid visibility, and automate compliance for real ROI.

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