Blogs
Microsoft 365 Copilot Business: SMB offers and opportunities.
From July 1, Microsoft's new SMB Copilot pricing creates a bigger partner opportunity. Here's what's changed and how to turn it into more sales.
Rhonda Robati’s journey in ICT didn’t start in a boardroom. Although she didn’t have a degree, her drive and curiosity pushed her to learn, grow, and take every opportunity to advance.
She climbed the ranks over the years, moving to sales and eventually into leadership roles at global companies like Oracle, Salesforce, and McAfee. She built a reputation for bridging the gap between technology and business, helping organisations see the value behind complex solutions.
Today, as Crayon’s Executive Vice President for APAC, she leads the company’s growth in distribution, IT services, and innovation. Her leadership has helped make Crayon a billion-dollar business in APAC alone. But Rhonda measures success not only in the numbers she holds herself accountable for, but also in the difference she makes in the industry, at Crayon, and in the careers of the people she works with.
This Women’s Month, we celebrate Crayon’s powerful women driving meaningful change. Under the theme #AccelerateAction, we recognise leaders like Rhonda, who grow Crayon’s business by building an industry where everyone has the opportunity to succeed.
Rhonda’s path in ICT wasn’t conventional. She made up for what she lacked in formal training with curiosity and hard work. When she moved from the warehouse into sales, she took the time to understand every product and service. She listened to customers, learned what they needed, and found ways to solve their problems.
This hands-on approach became her strength. It helped her build trust, form strong relationships, and move into more strategic roles. But the journey wasn’t easy. Being an Indigenous NZ Maori woman from humble beginnings, who was always younger than her peers, in a male-dominated industry meant she often had to work twice as hard to prove herself. There were moments of doubt, but she never let them define her. She focused on what she could control: delivering results, building strong teams, and staying true to her values.
Rhonda’s career is defined by her ability to turn challenges into opportunities. She saw early on that many ICT businesses focused on transactions rather than relationships. She believed in a different approach, one that put people first.
At Crayon, she has led efforts to change the way distribution works. Crayon focuses on providing real value instead of simply connecting vendors with customers and partners. Under Rhonda’s leadership, the company has helped organisations build their expertise in cloud, cybersecurity, Data and AI, and business applications. This shift has strengthened Crayon’s position as a trusted advisor in the industry.
Rhonda’s influence goes beyond business strategy. She strongly advocates for diversity and inclusion and pushes for change in the workplace. She played a key role in Crayon’s Embrace Equity initiative, which focuses on giving meaningful support instead of just hitting hiring targets. Today, 45% of Crayon APAC’s workforce is female, a direct result of the programs and policies Rhonda has championed, including mentorship.
Her ability to combine vision with action sets Rhonda apart as a leader. When Crayon acquired rhipe, EMT Distribution, and Parallo, she was key in integrating these businesses and creating new opportunities for customers and partners.
She also led the introduction of programs designed to support Crayon’s partners, including:
Because she’s hands-on, she works alongside her team, mentoring them and providing guidance rather than just setting expectations from the top. She believes strong leadership is about creating an environment where people can grow and succeed.
Beyond Crayon, Rhonda is committed to creating opportunities for others. She has mentored many women in tech and supports initiatives like the Women Rising Program and Crayon’s Women in Leadership Program.
In Australia, she spearheaded a mentoring program for women in start-ups and advised tech founders looking to build and scale their businesses. Her work has earned industry recognition, including being a finalist and winning awards at the ARN Women in ICT Awards, the CRN Impact Awards, and the Microsoft Partner of the Year Awards.
But for Rhonda, real success is in the people she’s helped. She’s focused on making a lasting impact through mentorship, leadership programs, or driving change at Crayon.
Rhonda’s story reminds us that success is defined by lifting others along the way. She has built a career on hard work, resilience, and a deep belief in the power of people. As Crayon continues to grow, so does her influence. She remains committed to creating opportunities, driving change, and making ICT a more inclusive industry.
Blogs
From July 1, Microsoft's new SMB Copilot pricing creates a bigger partner opportunity. Here's what's changed and how to turn it into more sales.
Blogs
Does the investment in Security SPD attainment stack up against the potential for partners to make a strong commercial return? Michael Brooke explores the economics in the last in this three-part series.
Blogs
In the second article in our Security SPD series, Michael Brooke offers tips to help partners gain the insight track from start to finish.
Blogs
In the first of a 3-part series, Michael Brooke explains why the buying signals from the market make Security SPD attainment worth a close look for partners.
Press Release
Crayon’s Mathew Howard named in 2026 CRN Australia Channel Chiefs list for driving partner success, innovation, and growth in ANZ IT channels.
Blogs
Learn how Microsoft’s strategic Copilot for All framework combines with Crayon’s inhouse AI expertise to drive practice development and revenue growth for partners.
On Demand Webinars
Watch the on‑demand webinar on turning data risk into revenue. Learn how partners use data protection maturity models to drive recurring revenue and customer trust.
On Demand Webinars
Join our team for a business and technical deep dive into the Microsoft Security SPD and why attaining it is great for business.
Business
AvePoint Partner onboarding content packs are now available from Crayon to help fast track confidence and success for your team.
On Demand Webinars
Our latest On-Demand webinar provides a practical, execution focused walk through the full Copilot partner journey, from early adoption to advanced scenarios.
Blogs
Fragmented data protection systems and processes create compliance proof-gaps for SMB customers. Scott Hagenus, Director, Cybersecurity here at Crayon explains.
Insights
Data Protection priorities are shifting for SMBs. Ramp up your ability to respond with curated insights, articles and resources to help you guide every customer conversation with confidence.
Insights
All the latest insights, articles and resources on M365 Copilot, curated into one place.
Guides and eBooks
The Microsoft Fabric Partner Guide curates our recent articles, videos and resources to accelerate Crayon partner learning.
Blogs
Amy Knox started her career championing cloud adoption long before it was cool. Now, as Channel Sales Lead at Crayon New Zealand, she mentors teams, guides partners through complex vendor licensing negotiations, and drives initiatives like a structured onboarding program that HR adopted company-wide.
Blogs
From retail to corporate tech, Ksenia Turner built a career on learning, adapting, and helping others do the same. Now, as Business Success Manager at Crayon, she helps partners understand and use AI and Microsoft solutions in real, practical ways.
Blogs
With bold moves and a sharp marketing instinct, Ash Collier carved out a role that didn’t exist before. Now leading direct marketing for Crayon Australia, she’s driving significant business growth by putting customers first and creating real impact.

Connect Data Protection to strategic objectives via this Whitepaper

What are the most critical business objectives and solution adoption priorities for SMBs in our region? Download the latest Forrester study to find out!

Our APAC channel business is now part of a global organisation. That means there is a whole new world of value on offer for our partners. We can help you to tap into all of it.