Copilot for Business: Why now is the time for SMBs to embrace AI

All the latest insights, articles and resources on M365 Copilot, curated into one place.

Business leaders don't live in the tools. They live in the outcomes. The metrics they care about most are not always limited to compliance and risk. So how do you connect data protection to the big-ticket objectives, when they're less obvious? Our in-house pre-sales expert, Michael Brooke explains.

As SMBs mature in the Data Protection lifecycle, they need help to optimise spend, reduce the compliance burden and ensure results align to business objectives. The third installment of our Data Protection Playbook series provides practical guidance for partners on how to address emerging pressure and connect ongoing investment to measurable business value.

Copilot Agents: what are they and how do they differ from AI assistants and chatbots? Our in-house Copilot expert Ksenia Turner explains the use cases and service opportunities for partners.

Fragmented data protection systems and processes create compliance proof-gaps for SMB customers. Scott Hagenus, Director, Cybersecurity here at Crayon explains.

Ever wonder why a pitch has some IT Managers leaning forward, while others glaze over? Michael Brooke, Cybersecurity Pre-Sales Lead offers some insight on how to tune your approach to chime with different technical mindsets.

How can partners help their SMB customers to move from silos of security and continuity to a more cohesive, measurable and insurable data protection framework? The second edition in our Data Protection Playbook series maps out their journey, and yours.

Copilot for Business has landed at Microsoft Ignite 2025, levelling the GenAI playing field for SMB customers. Learn all about it from our man on the ground, Andreas Bergman.

As cybersecurity and continuity converge in platforms and in practice, partners need new playbooks to address modern Data Protection standards. Our in-house cybersecurity pre-sales lead, Michael Brooke explains why.

What triggers an SMB customer to begin exploring their need for better Data Protection? The first of our four Data Protection Playbooks for partners breaks down how to position and win in the Pre-Adoption and Exploration stage.

Data Protection priorities are shifting for SMBs. Ramp up your ability to respond with curated insights, articles and resources to help you guide every customer conversation with confidence.

In this Partner Spotlight, Acceltech Managing Director Ivy Tarrobago shares how Crayon’s responsive support enhances client outcomes and business growth.

Data Protection is a must for all SMBs but how can partners align solution investment with critical business objectives? Our latest paper shows you how.

Crayon has been recognised with a huge double win at the CRN Channel Asia awards ceremony.

SMB customers are storing greater volumes of sensitive data in more places than ever. Secure backup and recovery practices are essential to how they protect it.

Bigfish Technology saved AU$20,000 on its annual Microsoft licensing after one call with Crayon and has since built a strong partnership that enabled Bigfish to get access to Crayon’s expertise and vendor ecosystem.

Insider risk is a subtle and continuous challenge for SMB customers. Turn it into a manageable and quantifiable aspect of their Data Protection strategy.

From rethinking backup to governance frameworks and behavioural analytics, what's involved in building a complete Data Protection strategy for SMB customers?

We explore the evolution of Microsoft's channel strategy over the past ten years, and what can be learned by viewing it through a Value Cycle lens.

The Microsoft Fabric Partner Guide curates our recent articles, videos and resources to accelerate Crayon partner learning.

Support your cybersecurity game plans with our top picks of new and updated risk and resilience resources.

Our latest Copilot webinar features Jahan Sheikh from Microsoft who unpacks the latest AI innovations and explains Microsoft Copilot and Agents can be leveraged to drive productivity, streamline operations, and future-proof your business.

Joseph Constantine, Director at Lanter Technologies, knows what it takes to help SMBs move from curiosity to capability when it comes to AI-enabled productivity, and he credits Crayon for playing a critical role in helping Lanter activate that journey.

What holds customers back from adopting Copilot? In this article, we’ll look at the common hurdles and how to break through for success.

Copilot readiness amongst SMBs in APAC is moving from curiosity to consideration, and increasingly, to action. We look at the data on SMB business and IT objectives, how Copilot aligns and the emerging opportunities for partners.

Once tools like Copilot become an invisible part of the operating fabric in every business how will the role of partners change? Find out in the last installment of our vlog series with Dr. Joseph Sweeney.

In part three of our six-part vlog series, Dr. Joseph Sweeney maps out the service and solution opportunities for partners when preparing SMB customers for Copilot adoption.

Dive into the future of cloud management with Microsoft Copilot in Azure in our latest on-demand webinar session.

Practical tips for crafting and activating a compelling Copilot GTM proposition.

M365 Copilot implementations for customers should be viewed through a risk tolerance lens. Explore risk tolerance profiles and what they mean.