Contact us today
Australia
Sydney | Head Office
Thank you
FAQs
Aside from being the first cloud-dedicated distributor in the region and the depth of our relationships with cloud solution vendors, we believe in going beyond ‘value-added’.
Our role is to help every partner to catalyse the full potential in their business. We use our collective cloud expertise and channel business experience to proactively identify where your untapped opportunities are, and work with you to explore them.
Crayon has excellent, long-standing relationships with our partners based on earning respect and trust. We’re motivated, passionate and tireless in the pursuit of additional ways, better ways, new ways to empower our partners and generate real value.
Your success is our foundation mindset. We recommit daily to our efforts to help partners achieve their objectives so they may enjoy the benefits of a successful, sustainable and profitable cloud business.
We are thorough in processing all applications to become a Crayon partner. You can expect that all checks and confirmations to be complete in an average of three working days. On the rare occasion there is a hold up, rest assured, we will be in touch and do everything possible to expedite your application. We want you to become part of the Crayon partner family as soon as possible!
PRISM is a proprietary self-service cloud provisioning platform developed to simplify the business of being a channel partner. It provides a unified environment for the management of recurring subscription revenue, and a single pane of glass to manage every program partners have with us.
PRISM was developed with an API first strategy so every feature we add to the portal is added to our APIs first.
PRISM API is the core of our PRISM platform, powering our portal and providing partners and third parties with an interface to build client applications that integrate with PRISM.
The API is designed and built on open industry adoption standards making integration straightforward.
The PRISM Developer Portal combines API discovery, documentation, onboarding and management in a single easy-to-use space. It is built on top of Microsoft Azure API Management.
PRISM Connect is a proprietary application that integrates ConnectWise with our PRISM portal. PRISM Connect automatically transfers product and billing-related information to your ConnectWise instance using a secure sync engine. This connectivity eliminates your need to manually update the final invoices before sending them to your customers. PRISM Connect is currently available for Microsoft CSP program partners.
PRISM Connect creates and updates products in the product catalogue based on the PRISM pricelist. After the products are “linked” in the catalogue (using the Vendor SKU) the Connect app will update the price and cost of the product, including your buy price and RRP.
PRISM Connect will also sync the standard monthly invoices for the program, creating “Additions” in ConnectWise.