Blogs
Microsoft Ignite 2025: the ‘need-to-know’ highlights
Catch our comprehensive summary of the highlights from Microsoft Ignite 2025, combined with the resources and links you need to dig into the detail!
Microsoft Dynamics 365
Where operational efficiency meets data-driven decision agility.
Connect everything, everywhere, all together, all at once
To thrive, future-ready businesses must align business objectives with functions, integrate planning into management, and connect data to decision-making. Microsoft Dynamics 365 ensures partners have the best platform offering available to achieve this for customers of all sizes.
Microsoft Dynamics 365 is a highly scalable portfolio of business applications, with products suited to businesses of all sizes.
It includes:
- Dynamics 365 Business Central
- Dynamics 365 Finance
- Dynamics 365 Sales
- Dynamics 365 Customer Service
- Dynamics 365 Field Service
Business Central Cloud ERP
Named the best ERP system of 2024 by Forbes Advisor, Business Central is a comprehensive business management system for small-to-medium sized customers.
Offering Business Central enables partners to respond to increased demand for modernised, automated operations that improve financial performance, boost sales and service, and optimise supply chain.
Integration with Microsoft 365 makes Business Central one of the easiest cloud ERP offerings for SMB customers to use. Competitive pricing and subscription models ensure smaller customers can take advantage of core financial, supply chain and sales functionalities without breaking the bank. Add on advanced modules if and when needed, without the need for major system or process overhauls.
As a cloud- based ERP, Business Central offers rapid deployment times compared to on-premises solutions.
As part of the Microsoft Cloud, Business Central also comes with the added benefit of robust security measures, data protection and compliance certifications, including GDPR, SOC 1, SOC 2, and ISO 27001.
Crayon Cloud ERP Implementation Service
At Crayon, we average just 12 weeks to implement Business Central on behalf of our partners with our Cloud ERP Implementation Service. That means customers gain the benefits and outcomes of advanced ERP functionalities, fast. Learn more about our through-partner service.
Dynamics 365 Sales
Dynamics 365 Sales has grown from humble beginnings as databases for tracking contact details and calls to being the foundation of sales, marketing, customer experience and field service activity.
Partner-to-Partner Program
Partner Connections is our partner-to-partner program that connects reseller/MSPs with expert partners in Dynamics 365 Sales, Marketing, Services and more.
Combine your sales strength with expert technical skills, deliver superior Dynamics 365 solutions that drive customer growth, and increase your revenue and profitability. Join today and unlock a world of new possibilities in the D365 market!
Related Resources
Training
Modern Work Solution Partner Designations Webinar
In our latest webinar, our in-house Modern Work experts Jye Wong and Ksenia Turner will run you through a practical refresher on Solution Partner Designations; what they are, why they matter and how to get started.
Sales and Marketing
Data Protection for Business Leadership
Business leaders don't live in the tools. They live in the outcomes. The metrics they care about most are not always limited to compliance and risk. So how do you connect data protection to the big-ticket objectives, when they're less obvious? Our in-house pre-sales expert, Michael Brooke explains.
Guides and eBooks
Data Protection Playbook #3
As SMBs mature in the Data Protection lifecycle, they need help to optimise spend, reduce the compliance burden and ensure results align to business objectives. The third installment of our Data Protection Playbook series provides practical guidance for partners on how to address emerging pressure and connect ongoing investment to measurable business value.
Training
Copilot Agents: Level up from chatbots
Copilot Agents: what are they and how do they differ from AI assistants and chatbots? Our in-house Copilot expert Ksenia Turner explains the use cases and service opportunities for partners.
Blogs
Proving Data Protection Compliance
Fragmented data protection systems and processes create compliance proof-gaps for SMB customers. Scott Hagenus, Director, Cybersecurity here at Crayon explains.
Guides and eBooks
Data Protection Playbook #2
How can partners help their SMB customers to move from silos of security and continuity to a more cohesive, measurable and insurable data protection framework? The second edition in our Data Protection Playbook series maps out their journey, and yours.
Sales and Marketing
Data Protection Sales
Ever wonder why a pitch has some IT Managers leaning forward, while others glaze over? Michael Brooke, Cybersecurity Pre-Sales Lead offers some insight on how to tune your approach to chime with different technical mindsets.
Vendor Announcements
Copilot for Business
Copilot for Business has landed at Microsoft Ignite 2025, levelling the GenAI playing field for SMB customers. Learn all about it from our man on the ground, Andreas Bergman.
Press Release
Crayon recognized as the winner of the 2025 Microsoft Asia Partner of the Year Award
Press Release
Crayon recognized as the winner of the 2025 Microsoft Malaysia Partner of the Year Award
Blogs
Data Protection Partner Playbooks for SMB Customers
As cybersecurity and continuity converge in platforms and in practice, partners need new playbooks to address modern Data Protection standards. Our in-house cybersecurity pre-sales lead, Michael Brooke explains why.
Guides and eBooks
Data Protection Playbook #1
What triggers an SMB customer to begin exploring their need for better Data Protection? The first of our four Data Protection Playbooks for partners breaks down how to position and win in the Pre-Adoption and Exploration stage.
Insights
Data Protection Resource Round-Up
Data Protection priorities are shifting for SMBs. Ramp up your ability to respond with curated insights, articles and resources to help you guide every customer conversation with confidence.
Partner Spotlight
The strong, supportive partnership driving Acceltech’s growth
In this Partner Spotlight, Acceltech Managing Director Ivy Tarrobago shares how Crayon’s responsive support enhances client outcomes and business growth.
Whitepapers
Strengthening Data Protection for SMBs
Data Protection is a must for all SMBs but how can partners align solution investment with critical business objectives? Our latest paper shows you how.
Press Release
Crayon wins at CRN Channel Awards Asia 2025
Crayon has been recognised with a huge double win at the CRN Channel Asia awards ceremony.
Insights
M365 Copilot Hub
All the latest insights, articles and resources on M365 Copilot, curated into one place.
Insights
Secure Backup and Recovery
SMB customers are storing greater volumes of sensitive data in more places than ever. Secure backup and recovery practices are essential to how they protect it.
Partner Spotlight
Crayon Expertise: Why Bigfish is hooked
Bigfish Technology saved AU$20,000 on its annual Microsoft licensing after one call with Crayon and has since built a strong partnership that enabled Bigfish to get access to Crayon’s expertise and vendor ecosystem.
Insights
Insider Risk: SMB data and the threat within
Insider risk is a subtle and continuous challenge for SMB customers. Turn it into a manageable and quantifiable aspect of their Data Protection strategy.
Blogs
Data Protection for SMBs
From rethinking backup to governance frameworks and behavioural analytics, what's involved in building a complete Data Protection strategy for SMB customers?
Insights
Microsoft’s Channel Evolution
We explore the evolution of Microsoft's channel strategy over the past ten years, and what can be learned by viewing it through a Value Cycle lens.
Guides and eBooks
The Microsoft Fabric Partner Guide
The Microsoft Fabric Partner Guide curates our recent articles, videos and resources to accelerate Crayon partner learning.
Insights
Cybersecurity Resource Round-up
Support your cybersecurity game plans with our top picks of new and updated risk and resilience resources.
Insights
Connect Cloud ERP, Business Process Automation and AI for MSP growth.
A recent study of small to medium sized businesses (SMBs) across the Asia Pacific region signals a sweet spot for partners that can connect Cloud ERP, Business Process Automation and AI.
Case Studies
Automation Sets Fast Growth Foundations for Concrete Experts
Consolidating and optimising software licensing overheads into a customised work order management system.
Case Studies
Online 3 transforms Gutter-vac franchise operations with Power Platform
Online 3’s exceptional customer-centric service standards resulted in a deep transformational initiative that has set Gutter-Vac up for sustained growth and success, long into the future.
MSPs and CSPs
R&S Grating transforms with Cloud ERP expertise from Ricoh Australia and Crayon
When R&S Grating had to quickly address difficult operating conditions created by the global pandemic, Ricoh Australia brought Crayon’s channel services team to the table to co-deliver a Cloud ERP solution.
MSPs and CSPs
ECLEVA solution for non-profit delivers productivity dividend
Guides and eBooks
Get ready to ride the SMB ERP demand wave.
Successful strategies to develop Dynamics 365 CRM and FinOps offerings
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