Blogs
Microsoft Ignite 2025: the ‘need-to-know’ highlights
Catch our comprehensive summary of the highlights from Microsoft Ignite 2025, combined with the resources and links you need to dig into the detail!
ContraForce transforms how managed security services are delivered by allowing MSPs to jumpstart a new line of business, improve their margins and deliver better client outcomes.
The ContraForce Security Service Delivery Platform (SSDP) is specially built for MSPs. It decouples security services from the underlying software used to provide them and employs automation to improve service delivery. The platform simplifies complex security operations, enabling MSPs to accelerate security practice builds.
Drive increased productivity through your Microsoft practice, using the velocity and scale of the ContraForce SSDP to manage, operate and automate your existing Microsoft security stack with optimal workflows, built-in security engineering content, and enhanced multi-tenancy.
ContraForce has been a proud member of the Microsoft Intelligent Security Association (MISA) since 2021 and was awarded Microsoft’s Security Software Innovator finalist in 2023 and Security ISV of the year in 2024.
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Have qualified independent security service providers deliver a managed detection and response (MDR) service on your behalf.
How it works
Deploy or improve an in-house managed detection and response (MDR) offering.
How it works
In an era where cyber threats are increasingly sophisticated and pervasive, establishing a world-class managed detection and response (MDR) service is crucial for MSPs like you to keep your clients safe. With ContraForce, MSPs have new options for delivering an MDR service without the heavy upfront investment in skills and a security operations center (SOC) typically required to support an MDR service.
Together, Crayon and ContraForce allow you to rapidly launch and scale an MDR service that will:
Grow your MRR
Grow your monthly recurring revenue (MRR) by jumpstarting a new line of business that provides your clients with continuous threat detection and response. This new source of income allows you to strengthen your existing client relationships by growing your footprint within your install base and pre-empting competitors from getting a foothold. You can also grow your business by onboarding new Microsoft clients and easily managing other security and incident management (SIEM) and endpoint detection and response (EDR) tools.
Improve your Margins
AI-powered workflow automation allows your staff to work efficiently. They can spend less time on repetitive tasks and focus on resolving critical incidents faster. Automation also reduces your need for security expertise for most use cases, empowering your staff to deliver expert detection and response without having years of battle scars.
Create Competitive Advantage
Deliver better client outcomes by onboarding clients within minutes, quickly connecting their SIEM and EDR tools and getting same-day visibility into their threat landscape. Easily improve their security posture with 24/7 threat detection and by using automated response playbooks, to remediate threats within minutes.
The ContraForce Partner Program is designed to empower security service providers and resellers to deliver exceptional SecOps services to their customers. The ContraForce Partner Program offers security service providers and resellers the opportunity toexpand d market opportunities with new MDR and SOC service offerings that provide optimised systems and processes for faster deployment and increased ROI.
Flexible Pricing and Licensing
ContraForce Storm and ContraForce Spark provide real choice on the engagement model and service approach that works best for your business. Build knowledge and revenue with confidence by leveraging a third party to deliver the service with ContraForce Storm, switch to Spark if and when you’re ready or set up to self-manage an in-house MDR service from the start.
ContraForce provides scalable and cost-effective offerings to support your business as your security practice expands. Per-user pricing allows you to control costs as you grow, without heavy upfront outlay or long-term commitments. Moreover, there is no need to take on the investment, overheads or risk of building a SOC and hiring security staff (for most use cases).
Ongoing Support
ContraForce customer success managers provide technical support and online documentation to get you quickly onboarded and to resolve issues that occur while delivering your MDR service. Regular release notes and a monthly newsletter keep you up to date on new innovations.
ContraForce allows any MSP to deploy a new managed detection and response (MDR) service or improve an existing one.
Onboarding to the ContraForce platform takes 15 minutes. The same is true for you to onboard one of your clients.
The ContraForce customer success team can provide support during onboarding or you can make use of our online documentation to manage onboarding yourself.
ContraForce solutions are designed to augment the capabilities of your existing staff. There is no need to build a SOC or hire additional security staff (for most use cases) to deploy an MDR service.
ContraForce allows you to easily manage industry-leading SIEM and EDR solutions including Microsoft Defender, Microsoft Sentinel, SentinelOne Singularity EDR, Crowdstrike Falcon EDR, IBM QRadar SIEM and Splunk Enterprise Security.
Blogs
Catch our comprehensive summary of the highlights from Microsoft Ignite 2025, combined with the resources and links you need to dig into the detail!
Training
In our latest webinar, our in-house Modern Work experts Jye Wong and Ksenia Turner will run you through a practical refresher on Solution Partner Designations; what they are, why they matter and how to get started.
Sales and Marketing
Business leaders don't live in the tools. They live in the outcomes. The metrics they care about most are not always limited to compliance and risk. So how do you connect data protection to the big-ticket objectives, when they're less obvious? Our in-house pre-sales expert, Michael Brooke explains.
Guides and eBooks
As SMBs mature in the Data Protection lifecycle, they need help to optimise spend, reduce the compliance burden and ensure results align to business objectives. The third installment of our Data Protection Playbook series provides practical guidance for partners on how to address emerging pressure and connect ongoing investment to measurable business value.
Training
Copilot Agents: what are they and how do they differ from AI assistants and chatbots? Our in-house Copilot expert Ksenia Turner explains the use cases and service opportunities for partners.
Blogs
Fragmented data protection systems and processes create compliance proof-gaps for SMB customers. Scott Hagenus, Director, Cybersecurity here at Crayon explains.
Guides and eBooks
How can partners help their SMB customers to move from silos of security and continuity to a more cohesive, measurable and insurable data protection framework? The second edition in our Data Protection Playbook series maps out their journey, and yours.
Sales and Marketing
Ever wonder why a pitch has some IT Managers leaning forward, while others glaze over? Michael Brooke, Cybersecurity Pre-Sales Lead offers some insight on how to tune your approach to chime with different technical mindsets.
Vendor Announcements
Copilot for Business has landed at Microsoft Ignite 2025, levelling the GenAI playing field for SMB customers. Learn all about it from our man on the ground, Andreas Bergman.
Press Release
Press Release
Blogs
As cybersecurity and continuity converge in platforms and in practice, partners need new playbooks to address modern Data Protection standards. Our in-house cybersecurity pre-sales lead, Michael Brooke explains why.
Guides and eBooks
What triggers an SMB customer to begin exploring their need for better Data Protection? The first of our four Data Protection Playbooks for partners breaks down how to position and win in the Pre-Adoption and Exploration stage.
Insights
Data Protection priorities are shifting for SMBs. Ramp up your ability to respond with curated insights, articles and resources to help you guide every customer conversation with confidence.
Partner Spotlight
In this Partner Spotlight, Acceltech Managing Director Ivy Tarrobago shares how Crayon’s responsive support enhances client outcomes and business growth.
Whitepapers
Data Protection is a must for all SMBs but how can partners align solution investment with critical business objectives? Our latest paper shows you how.
Press Release
Crayon has been recognised with a huge double win at the CRN Channel Asia awards ceremony.
Insights
All the latest insights, articles and resources on M365 Copilot, curated into one place.
Insights
SMB customers are storing greater volumes of sensitive data in more places than ever. Secure backup and recovery practices are essential to how they protect it.
Partner Spotlight
Bigfish Technology saved AU$20,000 on its annual Microsoft licensing after one call with Crayon and has since built a strong partnership that enabled Bigfish to get access to Crayon’s expertise and vendor ecosystem.
Insights
Insider risk is a subtle and continuous challenge for SMB customers. Turn it into a manageable and quantifiable aspect of their Data Protection strategy.
Blogs
From rethinking backup to governance frameworks and behavioural analytics, what's involved in building a complete Data Protection strategy for SMB customers?
Insights
We explore the evolution of Microsoft's channel strategy over the past ten years, and what can be learned by viewing it through a Value Cycle lens.
Guides and eBooks
The Microsoft Fabric Partner Guide curates our recent articles, videos and resources to accelerate Crayon partner learning.
Insights
Support your cybersecurity game plans with our top picks of new and updated risk and resilience resources.
Insights
A recent study of small to medium sized businesses (SMBs) across the Asia Pacific region signals a sweet spot for partners that can connect Cloud ERP, Business Process Automation and AI.
Webinars Series
How do security assessments empower your cybersecurity practice to respond to the rise of AI? Find out!
Case Studies
Essential Eight Compliance can be tough to maintain for partners and customers. Learn how Airlock simplified the challenge for one MSP, and delivered faster time to value.
Blogs
Crayon cloud security assessments help partners lock down M365 and Azure environments and build profitable cybersecurity practices. Learn how.

Connect Data Protection to strategic objectives via this Whitepaper

What are the most critical business objectives and solution adoption priorities for SMBs in our region? Download the latest Forrester study to find out!

Our APAC channel business is now part of a global organisation. That means there is a whole new world of value on offer for our partners. We can help you to tap into all of it.