Dear Valued Customer/ Partner/ Vendor,
We are excited to share that the official combination of SoftwareOne and Crayon has now started. This strategic move brings together two trusted organizations, uniting around 13,000 dedicated employees across more than 70 countries, boasting complementary strengths, shared values, and a common goal: to deliver even greater value to you.
We will continue to empower new and existing partners, customers, and vendors through innovative services and scale. Our robust partnerships with major hyperscalers such as Microsoft, AWS, and Google enable us to offer even more enhanced services, including Software and Cloud Procurement, proactive Cloud Cost Optimization and Management, and expert consulting across Data & AI, Agents, Digital Workplace, Cybersecurity, and SAP & Applications.
You can also expect continuity. Your current services, contacts, and agreements remain unchanged. You will continue to work with the same team you know and trust.
Our plans for you:
- Innovation and technology: We are committed to driving innovation and ensuring you have access to the latest technologies and solutions that can propel your business forward.
- Enhanced support: We will invest in our support platforms and infrastructure to provide you with even more responsive and effective assistance.
- Collaborative growth: We plan to work closely with you to understand your evolving needs and co-create solutions that drive your success.
- Sustainable practices: Our combined efforts will also focus on sustainability, helping you achieve your environmental goals through green technology solutions.
We built our companies around listening, showing up, and doing right by you. You chose us because we answer when you call. Because we don’t drown you in red tape. Because we care. That won’t change. We promise you that our partner-first, people-first approach will continue.
Combining under a unified brand
Following a joint evaluation, we have decided that the unified organization will operate under the SoftwareOne name and logo, leveraging SoftwareOne’s global brand recognition while incorporating Crayon’s distinctive strengths and legacy. This decision reflects the strategic integration of both companies’ capabilities, values, and market presence. Crayon’s cultural and operational attributes – including its brand heritage and customer-centric approach – will be embedded into an evolved SoftwareOne brand. During a transition period, the Crayon brand will remain active to ensure consistency, continuity, and recognition across customers and employees, channel, and partner engagements.
Thank you for your continued trust. If you have any questions, please don’t hesitate to reach out to your usual contact.
Warm regards,
 Melissa Mulholland Co-CEO |
 Raphael Erb Co-CEO |
