How to read my bill

1. rhipe details: This is where you will find the rhipe billing entity and ABN number.
2. Account Details: Includes your Bill to & Customer details.
3. Invoice Number: This is your unique invoice number.
4. Billing Period: This will have the dates of the billing period that your invoice relates to.
5. Bill Issued: Date the bill was issued. Which will always be before the 20th of the month.
6. Customer ID & Payment Terms: Your agreed payment terms with rhipe and your unique rhipe customer ID.
7. Your Reference: If you have provided us with a Purchase invoice number, it will appear here.
8. Bill Summary: Shows the amount that’s due and when to pay. If you are not paying in your local currency you will see a currency exchange rate table which will show you your total amount in your local currency using the currency FX rate from that day.
9. Bill History: Coming soon!
10. Contact Us: You can call, email, or write to us using these details.
11. How to pay: All your payment methods are shown here, including any payment fees that may be applicable.

12. Your Program summary:

Gives you a quick overview of all your tenants and the total amount for each.

13. Your Program Details:

CSP & Add-onsThis shows you all the products under each tenant. The Office 365 CSP program is based on a pay-in-advance arrangement. The pre-purchase component of the invoice is the total for each of the mailboxes billed in advance for the next month. The Adjustments component of the invoice is a true-up of the last month. If there is no change in the quantity you will see your Actual usage for the previous month and your prepayment for the next month. If you have changed the quantity during the billing period, you will see a credit of the previous monthly pre-payment and then a breakdown of the actual usage by start and end date. Then you will see a prepayment of the new quantity for the next billing month. For any additional questions regarding billing, please contact your rhipe Account Manager.